Hue bulbs (direct connected) stopped working after 20.17 update

[JDRoberts]

@blahmartinblah

I think I need to reset the bulbs somehow, but I can’t find the Lutron Connected Bulb Remote for sale anywhere. I’m in the UK, and I think it’s gone obsolete anyway? Any advice appreciated…

Martin.

The Lutron device was never sold in the UK. There’s an old Philips remote that was sold in UK that you can sometimes find on eBay.

FAQ: Exact remote needed to reset Hue bulbs? (UK)

Hi all, I’ve decided to get rid of the Hue bridge and pair my Hue lights directly with the SmartThings Hub. Some of the lights I bought after that choice and I’ve been able to pair them with very little effort. The bulbs that I paired with the Hue Hub, on the otherhand, have become expensive dust collectors. I’d really like to be able to factory reset them and pair them with ST. Especially because a couple of them are the really expensive multi-colour bulbs. I’m in UK and both the ST hub and Hue hub were on Zigbee Channel 11, so there should be not channel problem that other people in the forums are mentioning. I tried factory reseting the bulbs using TouchLink, but that doesn’t work. It only seems to transfer Hue bulbs from one ZLL network to another, NOT to factory reset it completel…

One person said they were able to use one of the newest Phillips dimming switches to reset some hue bulbs that were on non-ZLL channels. I haven’t heard that confirmed by anyone else, but those devices are easy to find and you could try it.

https://www.amazon.co.uk/Philips-Wireless-Lighting-Accessory-HomeKit/dp/B0748KLR39/ref=dp_ob_title_light