What country is the hotel in? There are many different code requirements for hotel lighting.
Anyway, as @tgauchat mentioned, the SmartThings cloud can send bad commands to the switch, causing the lights to randomly turn on or off. Multiple forum reports on this.
Note this one from a few months ago is specifically about switches, not smart bulbs:
And a whole separate set of reports on rules with “sunset” as a trigger not firing correctly. Again, including recent ones.
It’s not about whether a switch on the wall will still turn the lights on and off. It’s about whether an automated rule unexpectedly fails, either because lights turn on when they shouldn’t or, worse for a hotel, because they turn off when they shouldn’t, such as when a guest (who may not even have access to the switch and definitely doesn’t know where it is) is halfway down an unfamiliar hallway.
The following FAQ details the points of vulnerability.