Home Connect integration does not work

Hi everyone,

I am using the SmartThings app to control my Bosch smart dishwasher. With the SmartThings REST API I succesfully do the following commands:

  • Turn on the device
  • Set a program
  • Start/Stop program

The problem is with the “Start/Stop program” command (see below) which gives a 200 OK response but does not start the program on the device. Also when I press the play button in the SmartThings app to start the program, I get an error (see picture).
Can anyone tell me if I am doing something wrong?
If not, when will this issue be resolved?

For this request:
url: https://api.smartthings.com/v1/devices/{deviceId}/commands

    "commands": [{
        "component": "main",
        "capability": "signalahead13665.startstopprogramv2",
        "command": "setStartstop",
        "arguments": ["play"]

I get the following response:
200 OK

    "results": [
            "id": "24bb4e64-3a77-4ff2-82cf-7b0f1e793615",
            "status": "ACCEPTED"


Mine works fine. You might have network issue

Just started program from SmartThings app

Thanks for your quick reply.

The ‘Turn on’ and the ‘Dishwasher programs’ settings in the app work with the machine: ‘Turn on’ turns on the dishwasher and if I select a dishwasher program, that program is also set on the dishwasher. Do you know what network issue it can be?

Did you allow remote start? I believe external control isn’t possible unless you allow remote access. And you need to do it each time.

You can set up remote control permanently.

I’m not sure where that preference is, or where you got that documentation. My owners manual says

On Benchmark series, when I set up dishwasher, first time I connected to the app, pop up came with question to have this permanently on.

This might be the issue

That screenshot is from my user manual.

Could be the OP has a dishwasher that resets each time, like mine:

This is the one I have: https://www.bosch-home.com/us/productslist/out-of-stock/SHEM78ZH5N#/Tabs=section-technical-overview/Togglebox=accessories/Togglebox=manuals/Togglebox=accessoriesOthers/

No, I have this settings for permanent remote control

In paragraf below red line there is explanation for each mode.
Btw I have different series

I guess us ‘lower-end series’ dishwashers aren’t privy to this feature.

When you Activate Remote Start, do you get settings for Permanent Remote Control? Try and see if you get the setting.