Home Connect integration does not work

[Olaf_Nekeman]

Hi everyone,

I am using the SmartThings app to control my Bosch smart dishwasher. With the SmartThings REST API I succesfully do the following commands:

• Turn on the device
• Set a program
• Start/Stop program

The problem is with the “Start/Stop program” command (see below) which gives a 200 OK response but does not start the program on the device. Also when I press the play button in the SmartThings app to start the program, I get an error (see picture).
Can anyone tell me if I am doing something wrong?
If not, when will this issue be resolved?

For this request:
url: https://api.smartthings.com/v1/devices/{deviceId}/commands

{
    "commands": [{
        "component": "main",
        "capability": "signalahead13665.startstopprogramv2",
        "command": "setStartstop",
        "arguments": ["play"]
    }]
}

I get the following response:
200 OK

{
    "results": [
        {
            "id": "24bb4e64-3a77-4ff2-82cf-7b0f1e793615",
            "status": "ACCEPTED"
        }
    ]
}

`

[milandjurovic71 (Milan)]

Mine works fine. You might have network issue

Just started program from SmartThings app

[Olaf_Nekeman]

@milandjurovic71
Thanks for your quick reply.

The ‘Turn on’ and the ‘Dishwasher programs’ settings in the app work with the machine: ‘Turn on’ turns on the dishwasher and if I select a dishwasher program, that program is also set on the dishwasher. Do you know what network issue it can be?

[Wajo357 (Joey W.)]

Did you allow remote start? I believe external control isn’t possible unless you allow remote access. And you need to do it each time.

[milandjurovic71 (Milan)]

You can set up remote control permanently.

[Wajo357 (Joey W.)]

I’m not sure where that preference is, or where you got that documentation. My owners manual says

[milandjurovic71 (Milan)]

On Benchmark series, when I set up dishwasher, first time I connected to the app, pop up came with question to have this permanently on.

This might be the issue

That screenshot is from my user manual.

[Wajo357 (Joey W.)]

Could be the OP has a dishwasher that resets each time, like mine:

Remote start in smart dishwasher | Home Connect

This is the one I have: https://www.bosch-home.com/us/productslist/out-of-stock/SHEM78ZH5N#/Tabs=section-technical-overview/Togglebox=accessories/Togglebox=manuals/Togglebox=accessoriesOthers/

[milandjurovic71 (Milan)]

No, I have this settings for permanent remote control

In paragraf below red line there is explanation for each mode.
Btw I have different series

[Wajo357 (Joey W.)]

I guess us ‘lower-end series’ dishwashers aren’t privy to this feature.

[milandjurovic71 (Milan)]

When you Activate Remote Start, do you get settings for Permanent Remote Control? Try and see if you get the setting.

[Wajo357 (Joey W.)]

Nope