Help troubleshooting Schlage Encode


After installing, when entering the default user code, it locks, then the red lock light beeps & blinks. The codes or the app will not unlock the door. I tried doing a factory reset, also tried adding a new code, and same thing happens. Can’t find any info online with a duplicate error other than it may be “vacation mode.” Any help? Thank you,

Your best bet is to contact schlage support. I’ve dealt with them in the past several times and had a good experience.