What issues are you facing with the thermostat and ST when you say they aren’t working reliably?
When I use Alexa to control the thermostats something in the DTH causes the request to time out and for Alexa to respond with “something went wrong”, even though the Thermostat does actually heat to the desired temperature. My workaround at the moment is to create a virtual thermostat and sync it’s status using WebCoRe, but it would be good if I could control it directly.
It may be related to a combination of issues. We discovered an issue with the EU platform causing timeouts, the ST staff is looking into it and also working with heatit to enhance the st integration and bring out some additional features.
Sounds promising (although this thread is over 3 years old - and I don’t remember Thermofloor ever releasing an official DTH)
Thanks for the info,
hello. I bought the dh for z-trm2fx. The layout is great, but its keeps loosing connection eash 2 days. any solution?
Haven’t seen any issues here. Try bring your hub closer or add a repeater between the hub and the thermostat.
It could also be an issue with the hub, see this topic about the upcoming hub firmware which addresses something related to lost z-wave connections.
Hi, you can find the official DTH here:
We will have more heatit product integrations coming in the near future
Here’s another one for Z-Water
I adressed the problem to Thermo-floor and they sent a new one. Now everything is working
Hi, A little update on the problem. I god a new thermostat from Thermo-floor 3 weeks ago, and everything was working well until yesterday. Now the new thermostat also lost its connection. I have a V2 hub, can it have something to do with that?
Try a different hub and also check if your hub is running the latest firmware. The recent hub firmware release had some notes about fixing an issue with zwave connections being lost/dropped.
Will it work with the HeatIt V2 (Specifically Z-TRM2, not the fx), on a V3 ST HUB?
If you’re referring to the official integration below, yes it works with all smartthings hubs and the question about the older models was answered by maddie. Also we can pick up the conversation on that topic to avoid confusion.
they still do not work optimally. It works for a few days then the thermostats lose connection to the hub.
The same happens to me, to both of my thermostats. Using hub V2.
I have to hubs, one V3 in my fathers house and my own V2. Both are using the classic app. And in both cases the termostat is offline after a few days.
Does power cycling the device make it come back online again?
No, it didnt.
I’ve been using this DH in the Classic app for a couple of years (thanks Adam!) but now I’m trying to use the new Smartthings app all I get is “A Network Error Occurred” when I try to open the device page. The thermostat is reporting correctly in the list of devices but not the config page.
I really have zero exposure to the Smartthings API and Groovy, so being lazy I am wondering if anyone knows if there is an easy change or set of changes to make it work (or is it just me?)