I just purchased this fan and installed it.
When adding a new device, the hub found the fan very quickly automatically and the fan light blinked 5 times in response to the pairing (as per the manual).
However, the status of the device in the SmartThings app is “Please Wait” and has been that way for hours.
When I login on the SmartThings web portal I get this:
Name Thing
Label Baby Fan/Light
Type Thing
Version Published
Zigbee Id 0022A30000XXXXXX
Device Network Id 534B
Status INACTIVE
Hub Home Hub
Last Activity At 2017-01-17 9:15 AM PST
Date Created 2017-01-16 7:56 PM PST
Last Updated 2017-01-16 7:56 PM PST
Data
model: HDC52EastwindFan
application:
manufacturer: King Of Fans, Inc.
endpointId: 01
Raw Description 01 0104 000E 00 07 0000 0003 0004 0005 0006 0008 0202 02 0003 0019
Firmware
Current Version: 0x0000000E
Target Version: 0x0000000E
Last Updated: N/A
Last Checked: 2017-01-16 11:48 PM PST
Current States No states found
Events List Events
In Use By
I am willing and capable to try things, but I have no idea where to start…