Grouped Sonos


my problem is:
i have a group with 3 sonos player.
after i start the routine goodbye or good night the sonos stop playing, the sonos player are not in these routines.
i set the complete sonos controller and player to default settings, yesterday.
same issue. i dont know why the sonos stop playing after the routines performed.

point 2: i start playing with the sonos app and then only one player start playing.
i found out that the player which plays always normal is (shown in the screenshot)

noboday can help?

is it normal, without the diveces are in the the routine good bye, the sonos stop playing when the routine good bye was executed