It’s possible that just creating a new routine to replace the old got things working, period and didn’t have any bearing on the existing Goodbye and I’m back Routines. If you have any other Routines that fail that are using Mode as a basis, I would replace them with a new Routine and then delete the old.
Just my way of troubleshooting things in a different way before going to support or screaming out here which doesn’t get it resolved, as you saw how fuming mad others are in that other thread. Hehe, I know from my past rants.