Uploading… I’m installing a SmartThings system in my home and I’ve included a GoControl (Utilitech) Glass Break Detector. I got it to pair but ST says it’s a ‘Z-Wave Sensor’ but I’m not sure if it is working. I’ve tried all the recommended testing techniques, keys on a glass while pounding a table and playing the glass breaking sound effects video on YouTube with no luck. The ST App (Android) shows the sensor as Inactive in the Things list with the battery at 100% and there are no events for it.
I’ve read all the old postings on this but nothing seems to work. I chatted with GoControl but they had no idea and said that it’s not their responsibility if it doesn’t work with ST. Am I missing a step or maybe I just have a non-working sensor?
Thanks for your help.