GE light bulb would blink as if it has been paired but would not appear on app (Help)

[JDRoberts]

@Mayheamk

I bought a GE smart light bulb starter kit. Everything great and working, Then I bought 3 more GE separate bulbs only, 1 of them was paired working successfully but the other 2 would blink as if they have gotten paired but it wouldn’t show the success screen on wink app and no bulb would appear. Anyone knows how to fix this? I have rested the bulbs many times and tried multiple times different outlets and etc.

I’m sure that’s very frustrating! These forums are for people using the SmartThings hub, so we may not be able to help you if you are using a different system as each system has its own peculiarities.

That said, if you bought the starter kit you probably have the GE “link hub.” It’s a small cube that plugs directly into the outlet. ( that’s not the “wink hub” which is a much larger flatter device which has a cord that plugs in.)

If that’s the one you have, it has a problem because GE put out some new bulbs this year called “daylight” bulbs and they don’t work with the “link hub.”

They will work with the SmartThings hub, but you have to change the device type handler.

More information on using the bulbs with the SmartThings hub in the following thread (this is a clickable link)

GE Link Bulb won't pair (new "Daylight" model)

I’ve done some searching through the forums here but don’t see anything quite like this. I just bought 2 GE Link bulbs. Trying to get ST to recognize them, but they are never found when searching for new devices. However, they show up in my device list as “Thing” after I cancel searching. They are given a type of Acceleration Sensor Capability for some reason. I changed them to GE Link Bulb and everything seems to work just fine. Just thought I would post in case anyone else has similar issues.

Wink Support can probably give you the best help regarding the GE link hub:

A Simpler Smart Home