So I’ve got an outlet that has been working perfectly for many months. It’s in my daughter’s room. I have it programmed to come on a specific time at night. I also had a program setup up to automatically turn it off after two hours after being turned.
About a week ago I noticed that it wasn’t turning off. After troubleshooting for a long time I found out that it just isn’t reporting back to SmartThings about what it’s current status is. It still communicates with SmartThings. I can turn it on/off via the mobile app or via SmartApps, but it never reports back to the Hub if it’s on or off. (This is why my “auto-off” program wasn’t working. The Hub never reported the switch as on, so the program never started counting down the two hours to turn it off.)
Anyone else ever encounter this? I have a number of other GE/Jasco outlets and switches, as well as other brand outlets, that all seem to be working just fine, so I’m not really sure what’s causing the problem. I suspect it’s just a problem with the outlet itself.
I’ve tried excluding and removing from my network, then readding, but this didn’t help.