GE/JASCO 26931 On\off motion sensor not pairing

I’m not sure if it’s a device issue or just user error but I’m having trouble pairing the switch to ST. It works as a motion sensor switch stand-alone just fine, but when I try to pair it by searching for the device and tapping on the on or off button, ST hub can’t seem to find it. There’s another zwave device directly behind it on the other side of the wall as well as another one about 5 ft away so it shouldn’t be a distance issue. Any suggestions? I tried resetting it by tapping the on button 10 times with no help either.

Try performing a General Device Exclude on the device first.

Then retry the pairing process. Some people who have had trouble pairing various GE devices found this helped.

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Which app are you using?

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Same problem here, not pairing
Exclusion also doesn’t work
Using SmartThings app

Any ideas?
Thanks

Just to update, by some miracle it paired, then in my stupidity I did reset (10x pressing the top button) it disconnected and I’m unable to pair it again.
Frustrating
In the ST event log I can see that it’s respond to pairing request but it never shows up in the ST Classic app.

Anyone?
Thanks

Are you using the stock DTH or the one I created…

I have found that if you reboot your phone and hard reboot the hub the devices pair more consistently.

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Yes, that did it
Many thanks!

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I’m having same problem. Hard reboot of hub. Performed device exclusion. Updated to v1.0.5 12/4/18 version of GE Motion Switch (Model 26931) DTH.

Smartthings hub is definitely receiving signals from switch because interactions are captured in the live log. Any ideas?

Logs
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [name:switch, value:off, type:digital, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch, descriptionText:GE Z-Wave Plus Motion Wall Switch switch is off]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug —BINARY SWITCH REPORT V1— GE Z-Wave Plus Motion Wall Switch sent SwitchBinaryReport(value: 0)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 2503, payload: 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [name:switch, value:off, type:digital, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch, descriptionText:GE Z-Wave Plus Motion Wall Switch switch is off]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug —BINARY SWITCH REPORT V1— GE Z-Wave Plus Motion Wall Switch sent SwitchBinaryReport(value: 0)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 2503, payload: 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [[name:motion, value:inactive, descriptionText:GE Z-Wave Plus Motion Wall Switch motion has stopped, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch]]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug —NOTIFICATION REPORT V3— GE Z-Wave Plus Motion Wall Switch sent NotificationReport(eventParametersLength: 0, eventParameter: , zensorNetSourceNodeId: 0, v1AlarmType: 0, reserved61: 0, notificationStatus: 255, sequence: false, event: 0, notificationType: 7, v1AlarmLevel: 0)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 7105, payload: 00 00 00 FF 07 00 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [[name:motion, value:inactive, descriptionText:GE Z-Wave Plus Motion Wall Switch motion has stopped, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch]]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug —NOTIFICATION REPORT V3— GE Z-Wave Plus Motion Wall Switch sent NotificationReport(eventParametersLength: 0, eventParameter: , zensorNetSourceNodeId: 0, v1AlarmType: 0, reserved61: 0, notificationStatus: 255, sequence: false, event: 0, notificationType: 7, v1AlarmLevel: 0)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 7105, payload: 00 00 00 FF 07 00 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [name:switch, value:off, type:physical]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 2003, payload: 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug Parse returned [name:switch, value:off, type:physical]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:06:00 PM: debug parse() >> zwave.parse(zw device: 25, command: 2003, payload: 00 )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug Parse returned [name:switch, value:on, type:digital, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch, descriptionText:GE Z-Wave Plus Motion Wall Switch switch is on]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug —BINARY SWITCH REPORT V1— GE Z-Wave Plus Motion Wall Switch sent SwitchBinaryReport(value: 255)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug parse() >> zwave.parse(zw device: 25, command: 2503, payload: FF )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug Parse returned [name:switch, value:on, type:digital, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch, descriptionText:GE Z-Wave Plus Motion Wall Switch switch is on]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug —BINARY SWITCH REPORT V1— GE Z-Wave Plus Motion Wall Switch sent SwitchBinaryReport(value: 255)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug parse() >> zwave.parse(zw device: 25, command: 2503, payload: FF )
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug Parse returned [[name:motion, value:active, descriptionText:GE Z-Wave Plus Motion Wall Switch detected motion, isStateChange:true, displayed:true, linkText:GE Z-Wave Plus Motion Wall Switch]]
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug —NOTIFICATION REPORT V3— GE Z-Wave Plus Motion Wall Switch sent NotificationReport(eventParametersLength: 0, eventParameter: , zensorNetSourceNodeId: 0, v1AlarmType: 0, reserved61: 0, notificationStatus: 255, sequence: false, event: 8, notificationType: 7, v1AlarmLevel: 0)
e08cce33-e152-4ba9-a384-d5ff78c36ca9 12:05:59 PM: debug parse() >> zwave.parse(zw device: 25, command: 7105, payload: 00 00 00 FF 07 08 00 )
b44f3fd2-4d0f-48f1-9ead-3c8c8fa5145f 12:05:56 PM: info postEventToEndpoint: event successfully posted.
b44f3fd2-4d0f-48f1-9ead-3c8c8fa5145f 12:05:56 PM: debug Property Change Event motion: active (source: DEVICE)
3d2302ef-6cc3-41f1-9497-f37bac2f2ecb 12:05:56 PM: debug Parse returned [[name:motion, value:active, descriptionText:Kitchen light detected motion, isStateChange:true, displayed:true, linkText:Kitchen light]]
3d2302ef-6cc3-41f1-9497-f37bac2f2ecb 12:05:56 PM: debug —NOTIFICATION REPORT V3— Kitchen light sent NotificationReport(eventParametersLength: 0, eventParameter: , zensorNetSourceNodeId: 0, v1AlarmType: 0, reserved61: 0, notificationStatus: 255, sequence: false, event: 8, notificationType: 7, v1AlarmLevel: 0)
3d2302ef-6cc3-41f1-9497-f37bac2f2ecb 12:05:56 PM: debug parse() >> zwave.parse(zw device: 18, command: 7105, payload: 00 00 00 FF 07 08 00 )
12:05:38 PM: info Waiting on events…
12:05:38 PM: info For past logs for individual things go to the My Devices section, find the device and click on the Events link on the device information page.
12:05:38 PM: info This console provides live logging of your SmartThings.

Did you ever get your the switch to work properly? I have removed the device and reinstalled it several times. It finds the DTH, but I am not able to control the motion. Also, with the new DTH installed, the motion sensor does not work on the switch at all anymore.