FAQ: Help with Logitech Harmony (Connect) and Triggers (SmartThings Classic)

[JDRoberts]

@robretina

US…when I add the Harmony hub ST won’t recognize it…I get an unexpected error message. I’ll send a screenshot.

See the following ( this is a clickable link )

SmartThing wont connect to Harmony Hub

I am trying to setup my harmony hub into SmartThings v1. I am using static IP address for the hub, which is fully updated. I have tried a lot of tips from other threads, but it looks ST doesnt find my harmony hub during the discovery process. Right after the Harmony Link login page, I get the “Connection to the hub timed out. Please restart the hub and try again”. I have power cycled it and waited forever, but it wont work anyway. Is there anything I should try? Thank you, Rafael