I just got off the phone with Samsung / ADT Smartthings support. According to what they told me, ADT Smartthings is not going away anytime soon. The aquisitions are additions to ADTs portfolio, and the Samsung / Smartthings partnership, while not performing as well as they had hoped, is an important part of their portfolio.
I suspect ADT isn’t thrilled with the number of folks that have bought the ADT Smarttthings branded equipment, but have opted for self monitoring. I somewhat seriously doubt they are making much from the initial sale of the hardware…
I did advise the telephone rep to let their higher ups know there needs to be a stronger presence on forums like this, and facebook etc… allaying peoples concerns over these issues…
Time will tell… And at least with local / self monitoring it looks like at least the system won’t just stop working entirely like the Iris cloud based solution will…
It should be noted that a sour taste left in consumers mouths by Samsung misstepping something like this, could sour and brand loyalty they may enjoy with consumers…