Hello, after purchasing [Screenshot_20250602_105012_SmartThings] a new Samsung TV with integrated Smart Things Hub (screenshot included to show that the hub is working), I cant seem to connect my Govee Products (Rope Light 2, Strip Light and Floor Lamp) to it. The Govee products all have Matter. …

In the Govee app make sure your device is connected and you have control of your device. In govee app, device, settings go to matter, a qr code and 11 digit code will be generated, tap on copy. Go to smartthings and add, add device, partner devices, matter, add 11 digit code, follow instructions.

Hello, thanks for your reply, I have gotten so far, after scanning the qr code or adding the 11 digit code into smart things, I get the error codes (the code or qr code are for the correct device) in the smart things app (Error code 39 - 519 or 39 - 402). I tried resetting the govee devices and the…

Power cycle the device while you’re adding it. Do that at different moments in the onboarding process. Yesterday I added a Tapo H110 Matter bridge and I was mentally prepared that it would take 20 tries but it only took about 10.

Thanks for you reply aswell, did that aswell, same results as before, but I will keep trying

If using your phone to connect, are you using the 2.4 GHZ wifi band?

No solution, but anyway: you’re not alone: [image] Not able to add Matter devices - Error code : 39-519 Devices & Integrations Hi I’m trying to add Matter devices to SmartThings (Frame TV plus dongle as a hub) without success. I know the Matter devices are working as the…

How do I check that? my phone is the Samsung Galaxy S25 Just found it, its at 5 gHz, my Wifi aparently automatically choses 2,4 or 5 ghz and I cant seem to fix it to one of them two. Unless there is a way to force it to one of the two

I ended up setting two bands on my router and then manually switching to the 2.4 GHZ band for pairing. Some routers allow you to combine these as well. But if you can;t do that, then you could the approach I did which has solved many, but not all of my pairing issues.

Failing to connect Govee Products to Smart Things

Devices & Integrations

Andreas_Roedl June 2, 2025, 1:00pm 7

No solution, but anyway: you’re not alone:

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Failing to connect Govee Products to Smart Things

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