jlkamp
(Jlkamp)
December 20, 2015, 2:50pm
1
Has anyone else had every light come on? For no reason! And being 4 am made it even better:rage:
celblazer
(Bernie H)
December 20, 2015, 3:09pm
2
Are they smart bulbs or switches or both? The reason I’m asking is a power outage even if short can cause smart bulbs to turn on when the power comes back up.
4 Likes
sidjohn1
(sidjohn1)
December 20, 2015, 8:52pm
3
Check the logs to find out why.
Logs and SmartThings:
https://graph.api.smartthings.com : This is the first place to go when SmartThings are not acting right. This is also the developer site, even if you’re not geek this is an excellent resource to check logs and forcibly delete smart apps and devices.
Live Logging:
https://graph.api.smartthings.com > Live Logging
This is where real time logs can be found. If you are having problems paring new devices or debugging code, this is a great place to start.
Hub logs:
https://graph.api.smartthings.com > My Hubs > List Events > From Hub
Great place to see hub connectivity all PING’s (I’m Alive) and hub disconnect/reconnect messages can easily be seen here. These entries are historical up to 7 days
Device logs:
https://graph.api.smartthings.com > My Devices > (Choose a de…
Benji
(Benji)
December 20, 2015, 9:24pm
4
As mentioned, if they are smart bulbs and not smart switches, like the GE Link, Cree Connected, etc. If they lose power or dips, even for a fraction of a second, they will turn on.
If that’s the case, it’s not SmartThing’s fault.
jlkamp
(Jlkamp)
December 21, 2015, 4:00am
5
Ever since the android update, I am having issues with lights not turning off, different switches showing on when it’s not. It’s not power drops or dips. I think there is a bug in the app.
2 Likes
Benji
(Benji)
December 21, 2015, 5:48am
6
This is different to the problem you initially described.
Lojack
(Community Journeyman)
December 21, 2015, 6:22am
8
I don’t think your problems have anything to do with the app. I think SmartThings is having Server problems. I’m experiencing similar issues.
2 Likes
David_Wood
(David Wood)
December 21, 2015, 3:56pm
9
I’ve been having the lights come on at around 10pm CST. This would be about 4am in the UK. Are you living in the UK by any chance?
jlkamp
(Jlkamp)
December 22, 2015, 4:08am
10
No, in the midwest. The last 24 hours have seemed normal now.