Ecolink Garage Door Tilt Sensor Problems

Devices & Integrations
1

Hi all,
Just purchased an Ecolink garage door sensor and tried pairing it to ST, I am facing the following problems:

  1. To add the device, I clicked the ‘+’ icon, chose the “Ecolink Garage Door Tilt Sensor” and started the pairing/discovery process. During pairing, ST starts checking for a “3-way axis device”, detects the tilt sensor, but the message I see is “A new device was added but it was not the correct type”. The tilt sensor gets added anyway as a Z wave switch, but I can see the tilt sensor works correctly. Anyone else having any such issues?

  2. Once in a while, I also see the red LED keeps on glowing for an arbitrary time (usually > 10 seconds). During this time, open/close status of the doors is not indicated correctly. Not sure if this indicates a range issue, or I have a damaged sensor. Any thoughts?

Any help is appreciated. Thanks in advance.

2

I’m having the same problem. I noticed when I choose Ecolink Tilt Sensor when adding the Thing, it looks right in the Add Thing menu, but when I get into the screen to add it, the image showing in the screen where you hit Connect Now is for a SmartThings MultiSensor. Perhaps there’s something wrong in that dialog?

3

I was thinking of purchasing the Ecolink tilt sensor, did this work for you? or should i just get the SmartThings MultiSensor?

4

@artworx @bmoffett I added it as a SmartThings MultiSenseor, and then changed it in the IDE (ide.smartthings.com) to a “Z-Wave Door/Window Sensor”. Works perfectly now. Alternatively, you could also just ask support to change the type to “Z-Wave Door/Window Sensor”.
Have not tried a ST Multisensor as a garage door sensor (I do own a whole bunch of them, so i can test and report back).

5

Thanks, I tried that but it’s not working either. No activity is showing for it.

6

Does the LED on the sensor blink once when you tilt it ?
You could also try a Z-wave exclude from ide.smartthings …

7

Hmm, no. Maybe it’s a bum sensor then?

8

@bmoffett Have you tried putting the ST hub in exclusion mode, excluding the sensor, and then re-adding the sensor?
I had a similar issue with Monoprice sensors earlier which got resolved this way.

9

This is definitely the way to go. Exclude it and re-add it back in. If you can’t get it from there let us know at support@smartthings.com.

10

I actually purchased EcoLink wireless door window sensor and it hooked up perfectly and easily. Mounting it on the garage door is still a challenge but hope to mount it soon. I found someone mounting it with wood blocks but I plan to use garage mounting brackets. Hopefully it will work. After that I want to figure out how to automatically open when I arrive in the neighborhood. Anyone have ideas on that.


11

Thanks folks, I think I have a bum sensor. Will try to return it and see if a new one helps.

12

@bmoffett
Did you get the Ecolink garage door tilt sensor to work? I was thinking about buying one.

13

I got a replacement and it works just fine. A few instances where a false signal came through, but I haven’t had time to investigate. I’m planning to put a camera in the garage so I have a way to detect false signals.

14

Anyone else get false signals from their Ecolink Garage Door sensor?
If so I might just use a normal Ecolink door/window sensor on my garage door, I found a good / easy place to mount one.

@bmoffett Maybe adjust the angle on the tilt switch itself.

Thanks

15

I do see occasional false signals - twice in the month so far. I just put a cheap foscam in there last night to have a way to visually check.

16

Just got my ecolink garage door sensor today. I will keep an eye out for any false positives. Thanks for the heads up.

17

I’ve had one false left open alarm in 2 months of daily use.

18

Thanks, because of the false alarms I will probably just use the normal Ecolink door/window sensor on the garage door. If you get a false alarm you might try adjusting the angle of your ball switch.

I made a small angle bracket that attaches to the top of the door to hold the switch approx 3" higher than the top edge of the door (just high enough so the door does not hit the 2nd half of the switch which is mounted on the wall above the door).

19

my Ecolink tilt sensor icon is displayed wrong in devices (things) in ST IOS . It shows like regular door open close but not like garage icon up and down. However it displays right garage icon in “Doors and Locks”. I have ST multisensor that shows proper icon in “Things” when switched to garage option which I really like.

Does any one know how to fix it?

20

I use the same sensor. You will have to go into the IDE and add the capabilities that are on the multisensor to the device type metadata of your tilt sensor. Then it will let you add it as a garage door
metadata {
// Automatically generated. Make future change here.
definition (name: “Z-Wave Door/Window Sensor Garage”, namespace: “smartthings”, author: “SmartThings”) {
capability “Three Axis”
capability “Contact Sensor”
capability “Acceleration Sensor”
capability “Signal Strength”
capability “Temperature Measurement”
capability “Contact Sensor”
capability “Sensor”
capability “Battery”

	fingerprint deviceId: "0x2001", inClusters: "0x30,0x80,0x84,0x70,0x85,0x86,0x72"
}

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