Ecobee Thermostat show up as Unavailable in App

[yvesracine]

@storageanarchy

If #2 - send a PM to Yves (he doesn’t like public complaints about his product on this forum)

Wrong!

Whenever, there is a problem (which does not happen often as my code is by far the most stable for more than 2 years now), I ask people to send their logs to services@maisonsecomatiq.com as their logs may contain sensitive info about their location (ex. thermostat serial) and it should not be posted in the ST community forum.

My Ecobee device is the most comprehensive and resilient ecobee implementation under the SmartThings platform. Just look at the feedback from the users under my the thread:

*** No longer supported *** [RELEASE] Resilient My Ecobee Devices and ecosystem V6- migrated to custom capabilities & automation (presence, comfort settings, and more)!

I’ve been a user since 10/2016 and I couldn’t live without this. I wouldn’t necessarily call it complex, but more so comprehensive and has a lot of flexibility on how you can configure. The big advantage between this and others is that for whatever reason, this never experiences disconnects. Haven’t had a single issue in 1.5 years. I do have smart vents on every vent in the house, so this is an invaluable piece of the puzzle to configuring the vents to work with the thermostat. Love it and I’m a huge supporter of Yves work. It’s also updated regularly which I like instead of a huge monolithic release. Keeps it fun and provides incremental functionality that’s usually immediately useful and the incremental releases haven’t broken anything to my knowledge. Seems all code is well test…

Regards.