Ecobee portal down?


#1

I received a notification from my SmartThings hub that it had lost the connection to my Ecobee account. I tried to login and re-authorize my account but got a blank screen when I should see my userid and password screen. Tried to login to the ecobee.com website but no luck there either. Opened the Ecobee app on my phone and same problem.

Anyone else having problems?


#2

Well, just got this on ecobee.com

The ecobee website is temporarily unavailable and our technical support team is correcting the problem.
We expect to have the situation resolved in the near future and we apologize for any inconvenience that this may have caused.

If you need to contact us please email info@ecobee.com or phone 1-877-9-ecobee

Thank you,

The ecobee team.


(Jeff DeWolfe) #3

They also posted on their Facebook page that they are having some issues.