Easy screen connect windows 11 broken

I use the Samsung east screen connect app, and it been working some time, but recently it started causing issue and not letting me connect my desktop with my TV. it used to work just fine, but now after i tried to restart both devices, uninstall and reinstall the app, unplugging my tv, and even trying a hard reset on my TV. it just not let me connect to my computer anymore. i am lost as to what to do