My TV is always “disconnected” from the SmartThings app. I run diagnostics to no avail. TV is connected to WiFi and in fact gets the notifications from my other SmartThings devices in the home. But I cannot keep it connected to the SmartThings app.
This has been happening since I bought the TV three years ago. I remove the device from the app and re-add it, and that works for a week or two, then the same error occurs.
When I run diagnostics, I get error code OE33-16.
What can I do to get this TV to remain connected to my phone like it’s supposed to?