Door lock responds but doesn't report status

I’ve already read a few articles that suggest it’s an incomplete pairing and the solution is to remove and re-add. Ummmm, no thanks, I have several smartapps and routines that would be obliterated by that move. Then I read about replace, but it sounds like that is for replacing with a physically different sensor only. So, that leaves me unsure how to “re-pair” my Kwikset 916 lock that responds to lock and unlock commands just fine, but it’s not reporting status… I could just replace the batteries, but I’d love a more definitive answer… HELP!

If it is z-wave try running z-wave repair. Otherwise, you may need to add a repeater between the hub and the lock.

Again, if z-wave…

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