I have a Conexis L1 with a zwave module. 3 other people have shared access. All are here. Door just beeped to say it has unlocked. found the following:
You have a Routine called Open Front Door. Go to that routine and figure out what setting you have messed up.
You can also check on the device tab in the SmartThings App and under Recent Events. Finally you can see all of the apps associated with the Lock by going to the SmartApps tab.
I only have one entry under smart apps and that’s my nest controller.
I’ve had a look at recent events under the device tab, it shows the same info as the second entry in my original post. I cant find where routines would be.
Ok - just had a look on the app. I have made a shortcut to opening the front door in the lock screen of my iPhone, that’s the routine that’s triggering the unlock. Theres no automation in the routine so someone must have pressed it. Is there any way of finding out which user it was? I’m currently sharing my hub with 3 users.
Next time it happens, you might want to look around and see which family member is hiding behind the couch or doorway Trolling you.
Who said SmartThings cant be fun?!
1 Like
tgauchat
(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)
7
In the “lock screen of your iPhone”? ie, usable when the phone is still locked? Or do you mean on the home screen?
Regardless, an alternative option is our web-app ActionTiles which allows secure sharing of Panels with other users. You can give each user a unique Panel with a unique Routine or Virtual Switch or PIN to identify the person executing the unlock operation.
(or, in the case of a rare occurrence, we can identify which Panel executed the Command - but that’s also only helpful if you Share a distinct Panel to each user. Which isn’t very hard. ActionTiles allows unlimited Panels and Users per 1 Hub License).
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
8
In our experience when a lock unlocks after a lock command there could be couple of reasons:
Some app sent the unlock command (which doesn’t appear to be the case here)
The lock got jammed/didn’t lock complete and it unlocked it self (this is quite common if the door wasn’t’ closed properly or the bolt isn’t “butter” smooth and is scraping the jamb or something is blocking it.
Unless it is a two step process with some sort of confirmation I would NOT put a door unlock shortcut on a homescreen or even worse a lockscreen of a phone. It is way too easy to unknowingly trigger it. If on the lockscreen (assuming it is possible)… you are giving any person with your phone access to your house… but not your phone (meaning access to your house is not protected by the phone’s lock), not sure that makes sense…
Convenience Vs Security… I’d lean a bit more to the right.