Dimmable slider for led light


(Steven P Deschamps) #1

I have a lamp attached to a SmartThings Outlet. In the app, the bulb was dimmable via a slider. I moved rage bulb elsewhere and replaced it with a Noma Led dimmable bulb BUT in the app, the dimmable slider no longer shops. I only can turn it off or on. How do you get the slider back?


#2

Okay, I’m having a little trouble understanding your question…you moved “rage bulb”? What’s a rage bulb? Also, if the bulb you had in the lamp before was non-dimmable, then why were you using it in a dimming outlet? Also, if you are controlling an outlet, it has no idea what bulb you have attached to it…it wouldn’t make a bit of difference. Are you sure you’re talking about an outlet and not a smartbulb?


(Steven P Deschamps) #3

Clumsy typing. I changed LED dimmable bulbs in a lamp attached to a ST Outlet. In the app, I could adjust the dimming settings with a slider. After I changed the bulb, to a different brand dimmable LED bulb, the app no longer shows the slider to dim, just on/off. I wonder if there was something that had to be done to enable the slider?


#4

The outlet has no idea what bulbs you have plugged into your lamp. You should call support. This sounds very fishy.


(Bryan) #5

It’s a little difficult to understand how you were dimming before. A dimming receptacle can dim, so can a smart bulb. If you are using a smart bulb that is dimmable, then you should just configure the smart bulb and not use a Smartthings outlet. You can turn the bulb on and off and dim it by directly communicating with the bulb.

If, for example, you were using a non-smart bulb, then you would probably want to use the dimming outlet. But as you describe it, the outlet is redundant and imo, confusing the situation.