I have always been very happy with the reliability of Samsung SmartThings. I’ve had the 45.9 update since Monday (firmware-version according to the app: 000.045.00009) and since then, devices in my apartment have been switching on and off randomly. Affected here are 4 devices in the extreme. A Zigbee LED Driver simply switches on every 2 hours. Two sockets simply switches itself off several times a day. Another socket switches itself on and off again immediately (i just hear the “click click” noise from this socket). The log at graph.api.smartthings.com doesn’t give much information either. Does anyone have a similar issue or know how to debug/fix this issue?
Thank you for the tip I’ve been experiencing the same exact random lights powering on since the last firmware update that supports matter. It’s extremely annoying when this happens in the middle of the night and you have glaring lights in your face while you’re trying to sleep. I just changed my zigbee hub channel from 25 to 24 I pray that this will resolve the issue. I haven’t had a good night’s sleep since the firmware update cause the random light power ons.
Your Hub will briefly go offline as it reboots and applies the update; most users will experience less than one minute of downtime. Visit the SmartThings Community (Here) for more information. We will update the status page once the release has been completed.
*Note that we may release this hotfix earlier than the above date to hubs that we have identified as experiencing degraded performance which is expected to be resolved with this release.
Posted on Oct 28, 2022 - 17:43 UTC
My hub received the update to 45.11 and I still had a few lights randomly turn on. I also changed the channel to 24 from channel 25 this morning before the hub firmware update and was still seeing the sporadic lights coming on. So it doesn’t look like the channel change or the firmware update has resolved the issue for me.
Sorry to hear you’re still having issues. Could you DM me the details of your issue including your Hub ID, which devices are not working correctly, and the approximate times when the issues have occurred?
Also, could you allow access to investigate your logs? Here are the instructions:
The random power on\off bug was introduced with hub firmware .45.9 it hasn’t been fixed in version .45.11. I’m having the same problems with all of my lights powering on randomly since .45.9 was released. Put in a support ticket with SmartThings, the more people that do that will hopefully force them to acknowledge that it is caused by thier firmware.
Awesome!! That seems to be working! Did you create this driver because you were encountering problems with the standard zigbee switch driver? May I ask how the “Random On Off 2” feature work? Is it a 10 min ON per day?
In any case, really, thanks a lot! It really gave me a solution I wasn’t expecting to find any time soon!!
@Mariano_Colmenarejo is the developer of this driver. He modified the beta stock driver to get the ZBMINI working for me. All I did was some testing and sent him the logs. He has a lot of good Drivers.
In my case I have noticed issues with Z-Wave. The range seems to be affected or mesh not working properly as devices further away from the hub are not connecting. Did a factory reset and reconnected everything and problem persists.