I am so confused. My SmartThings apps show my ST devices as OFFLINE, thats in new and classic apps, across 2 Locations (UK & Florida) , and on 2 “phones” (ipad and iphone). BUT, 2 ring cams still show ONLINE and 2 non-ST plugs show as ONLINE. Checked Groovy IDE and that gives me the same status’s. …

It isn’t just you. All over the US and Europe, and possibly Asia/Pacific too, people are being told stuff is offline when it seems to be working fine. To me it looks like device health has gone tits up but that is wild speculation based on zero insight.

that is why i turned off the health status in the old app. not reliable and not working for all devices. it is a shame it is required in the nw app or the tiles dont work… For devices that were critical tha ti knew were working i set a tile with last update date/time. again but all the custom tiles …

See the existing thread [image] Issues with devices appearing offline (4 August 2020) General Discussion All my Zigbee devices have just disconnected from my Hub, all of them! Anyone have any suggestions? Rich

I’m located in Florida and many of my devices have been offline sporadically starting last night. Working again this morning, but most devices went offline about an hour or two ago. Right now, just a few devices are still offline along with all of my Simulated Switches.

Update… All of my devices, including simswitches, are online now.

I am having this problem as of sometime this week, I am located in Texas. Is there anything to be done to get the issue solved?

Devices OFFLINE, or maybe not? ( 4 August 2020)

General Discussion

JDRoberts August 4, 2020, 9:52pm 4

See the existing thread

Topic		Replies	Views
All Devices Offline, But Still Function When Tapping (Hub is Online) Devices & Integrations	10	4879	April 3, 2021
Devices show on and offline Devices & Integrations offlinebug	8	2832	January 31, 2019
Android 1.7.33-26 devices shown as offline Apps & Clients android	4	721	June 3, 2019
Most devices showing as offline but only in new App Android	18	7156	December 4, 2020
Devices added in April 2021 show online in IDE, offline in automations and app (both physical and virtual devices) General Discussion troubleshooting , offlinebug	10	2034	April 3, 2021

Devices OFFLINE, or maybe not? ( 4 August 2020)

Related topics