After a great run of months with no false positives on device health notifications, in the past few days the reliability plummeted. Zigbee and Z-Wave devices are reported incorrectly as offline while they still work as expected. Is anyone else experiencing the same issues in the last few days?

I am seeing the same, incorrect status of devices offline and live logging not logging anything at all. I just spent the past hour thinking it was something wrong on my end.

I like how Alexa turns the light on but then says the device isn’t responding.

Yeah something isn’t right. One of my devices marked offline is my front door lock. Check interval is 3600 seconds in the ide (60 minutes). Yet the device says it had activity two minutes ago. Well within 60 minutes. [image]

Same with a bunch of my GE switches. Interesting enough, Z-Wave repair doesn’t think they are failed. [Screenshot_20180930-134828_SmartThings]

My (Yale) lock also intermittently shows as being offline the past 3 days.

Interesting enough, none of the “offline” devices showing in ide/classic are offline in the new app. @Automated_House ?

@HA_fanatic I noticed this also. Does the new app even have device health status? I am not that familiar with the new app. Just noticed that there are no red dots or any indication for the same devices that show offline in the classic app.

Same here. About 4 GE Z wave light switches that all came back with a “refresh” button press and a couple ZigBee leak sensors that didn’t and haven’t manually intervened yet.

Everything seems to be working again for me

I don’t understand why anyone uses “Device Health”. I have yet to read any posts anywhere that say it is helpful… My system is 100% stable (i.e., no more outages or response issues than usual). There was a brief outage last week, and a brief period when response to triggers (e.g., contact or motion…

Device Health Reliability plummeted [September 2018]

Devices & Integrations

lflorack (Lee Florack) October 1, 2018, 9:26pm 23

I think they’re coming from ‘Device Monitor’ - but I guess they could also be coming from ‘Simple Device Viewer’.

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Device Health Reliability plummeted [September 2018]

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