I tested it on my Schlage Connect. Basic lock/unlock, notifications are working OK but some issues when doing the following:
Disable the user code (I tried the user #3)- It disabled the user but the lock did not work. It disabled the entire keypad. Meaning the Schlage keypad is not responding anymore. When trying to enable the user code #3, the keypad will work again but only user code#1 and #2 will work
Changing the user code (I tried to changed user code #3)- The new code that was entered is not working
By the way, everytime I changed something, I will received an error on my apps.
Apparently the Schlage locks will only send alarm messages to SmartThings in Tamper or Kick alarmMode. That is a setting in the lock itself. I’m not sure if garyd9’s handler reports invalid codes then.
I installed three Yale nexTouch cylindrical levers with z-wave on my office along with a Samsung SmartThings hub. I downloaded and installed the SmartThings app and added your extension as well. I have 10 employees and plan to expand and I love how it lets me know when the lock was accessed, but it says it was accessed by “user 90” no matter who’s code is entered. Is there a way to determine which user accessed the lock?
That’s interesting. Could you send me the logs in the IDE on when someone uses the lock?
Here’s what you’d do…
Open the IDE and go to ‘Live logging’ and then let that run. Go to the lock and while it’s locked, enter a valid code and see that it unlocks… then lock it again and use another code, and see that that also unlocks the door.
Then go over to the IDE and click on the specific lock to filter it out for the rest of the chatter.
Copy that output and send it to me. It might give me some insight into what’s going on.
And yes, as jkp said, use the new app. If this is a problem with the old app there won’t be an update from me on it.
Hi. I have recently installed a SmartThings Hub to use with my new Schlage Connect (BE468) electronic lock for a vacation rental property. I need to be able to add and delete codes remotely. I have installed this app and followed all directions, but my first tenant was not able to get in with their personal code that I added remotely, so I had to give them another code which I added manually when the lock was installed. I am not sure why it isn’t working. On the app I can see where they are using the alternative code I gave them. Maybe I did something incorrectly, but I have looked over everything and don’t see how. My smartphone is a Droid Turbo, if that matters.
Welcome to SmartThings. It sounds like you have installed things correctly as you are getting user reports when they open the lock so I’m not exactly sure of your issue. What I would recommend is uninstalling the Lock Code Manager SmartApp and migrating to the new one as this product is no longer supported by the author. You should be able to use the same DTH (device handler) you have installed, but in case there is a change I’d recommend just installing everything from scratch. If you still run into issues feel free to ask in the thread I’ve added below and we’ll do what we can to help.
Thank you. When I click on “Device Handlers” I’m getting the message that I don’t have any device handlers yet, but I know I included one before when I added the User Lock Manager. Am I looking in the wrong place? I’m new to all of this!
Ok, lastly, when I click on the top tab “my device handlers” it is showing the Z-Wave Lock Reporting. However, when I go to “my devices” and click on my lock, the type still shows Z-Wave Lock with Codes. So do I still have more to do?
@KatieZ Now go to My Devices and find your door lock and click on the name. At the bottom of the screen, click on Edit. In the Type pull down list, find the device handler that you added and select it. Note, it will be near the bottom of the list, not alphabetically listed. Then click Update at the bottom of the screen.