Apart from the official web site, you can look into the community forum site here:
ST has been aware of this issue since the Android V1.7 upgrade mess…The ticket has been open since May 9th. I’ve done many representations to ST about this UI issue, but the Android Engineering team seems to be too busy to fix it.
The issue is sproadic: not all the Neur.io appliance objects are affected. For instance, at my home, only the Dryer is crashing the Android UI.
BTW, the UI issue does not affect the main Neur.io power & energy meter exposed to ST, just some appliances detected by the device.
Hello @Tyler, I have some issues with Android 1.7.2.
As previously discussed, I created a Neurio Service Manager for instantiating some Neurio Device and Neurio Appliance objects into ST.
See my device type code at github:
The service manager is under
The Service Manager works only on iOS for the moment (as there is an ongoing support ticket with the login page not loading properly on Android), but that’s not the issue I want to expose here.
The objects that I instantiated with the Neurio Service Manager can be properly loaded into the Things shortcut on the iOS dashboard, but not on Android.
It looks like an object created under iOS cannot be loaded in the Android UI? I would have thought that an object is UI & OS independent, but it doesn’t look like it in my use case.
They come from Neur.io which can infer the appliances by looking at their power consumption signature. The appliance detection is far from perfect (especially in a ‘busy’ house), but it works for big items such as dryers, air conditioners, water heaters, etc.