Is anyone else trying to get data from their Bulb smart hub and seeing this message? i have had this for the last three weeks. If anyone has worked out a fix, I would really appreciate to know what it is. I have tried restarting everything and re-installing the app as well.
Yes I get the same thing on Android. “Couldn’t download SmartThings energy control. Try again”
Been like this for about a month, ever since an application update.
Hi, I received an email from Jake at SmartThings who had this to say:
“I see you’re having issues with your energy readings, and this is a known issue at the moment that we’re currently working on. Please. bear with us and we will get back to you as soon as we have any updates for you.”