I can access on my other piston and even to my dashboard. But only this 2 piston that gives me unauthorized blah… blah when I try to access it though this two piston still working.
Are you accessing CoRE via the Automation Tab in the app or via the Marketplace?
Once you have pistons you should always access via the Automation tab or you can get problems.
That was what I was getting at.
I’m accessing it in automation.
@Kevin_Neberman Looking at your errors specifically they seem to be coming from slowness in one of our databases - this isn’t specific to your installation - our infrastructure team is aware and is working on some mitigations.
@ady624
Any solution for this issues:
https://yyz2.discourse-cdn.com/smartthings/uploads/default/optimized/3X/4/c/4c7dff136aab7bcc81331cb00a4725a42f9625fb_1_281x500.png
@JH1
DId you resolve your problem same as mine.
I have not, mine is still in same state.
FWIW, I do not use CoRE but have also been seeing java.util.concurrent.TimeoutException on SmartApps and even Routines over the past few days. It is becoming highly irritating.
I noticed the same thing regarding the timeout errors. It could be coincidental, but I started noticing them, along with the associated sluggishness, after the recent database change that affected CoRE. @vlad
I know it seems connected as it happened around the same time but the timeouts are unrelated to the CoRE update (the CoRE update itself didn’t have anything to do with the database that is having issues) - we know the root cause of the database slowness and they are unrelated.
If you think you might be experiencing this issue, please let support know and we will dig in.
Ticket #304252 opened.
Got it - we will dig in. Thanks!
Has the database issue been resolved, All of my pistons and most smart apps are timing out. My lights are not working, please help!!!
Seeing slow response and occasional java timeout errors here as well.
I’m seeing hundreds of timeouts per hour right now. Simple DTH’s are throwing errors right now and simple SmartApps are failing. Come on ST, fix the damn cloud or give us complete local processing.
This is ridiculous.
Can we please get a response from ST on this? Now my Thermostat and Keen Vents are not opening and closing, 3 to 4 days ago my entire system was perfect now it is a perfect paper weight.
Add to the list of issues I had to rebuild each of my pistons individually after they all went dead. So much for added stability. 
Status page shows life is good, yet a simple SmartApp to turn on a few lights failed this morning. Thermostat didn’t set properly for Good Night routine last night, but worked fine this morning. A simple public acknowledgement would be great. Support already acknowledged a database load issue to me the other day I just cannot believe it’s not fixed nor on the status page.