I’m totally new here so I apologize for the simplicity of this topic …
My mission was to install and connect 6 samsung smartcam to an Hub so that we can see what’s happening when we are not on the site. (I work for a sport facility)
No problem in the smartapp but I can’t connect more than 4 cameras in the smartThings app … Is there a way to do that ? Can I for instance buy an other Hub and connect all the cameras on the same account on the app ?
Or should I simply buy an other type of camera and start over ?
Thanks a lot and again, I’m sorry if this is the not the right place to ask but I’ve tried every samsung phone numbers before that …
Welcome to SmartThings! No need to apologize at all. So, there is a limit when is comes to the amount of LAN cameras connected to the Hub. The Samsung SmartThings Hub (Hub V2) can support up to 4 Samsung SmartCam cameras.
The same rules apply to the SmartThings Labs integration for D-Link cameras. While D-Link cameras do not officially Work with SmartThings, you can connect them to your SmartThings home, but performance may vary and we will not be able to provide support or assistance. The Hub will support up to 4 LAN cameras, with SmartCams and D-Link cameras combined.
Another option is connecting cloud-to-cloud cameras such as Arlo cams. Netgear Arlo cameras connect with SmartThings cloud-to-cloud, which allows this integration to surpass the Hub’s 4-camera limit. However, this integration does not have the capability for intelligent buffering, and video clips will begin recording as soon as they are triggered. Depending on your subscription plan, you can connect up to 15 Netgear Arlo Cameras.
Would you recommand Arlo cams for the security of a sport facility ?
And last question, how do I know my subscription plan ? (I’m not in charge of the installation since the begining so I don’t know if there is a specific subscription plan when you buy a Hub, or if you are talking about an Arlo subscription plan etc.)
If you’re talking about security of a commercial facility, then a traditional IP camera system with Power over Ethernet and local recording to a Network Video Recorder is probably far more reliable than anything that can be cobbled together with a SmartThings hub.
Admittedly, that’ll probably be more expensive to setup, but you get what you pay for.
Unless there are other non-camera devices that you want to connect to your SmartThings hub and other types of automations are really important to you, there’s not much reason to use SmartThings for security camera monitoring.