Confused about Porch Lamp not working


(Robert Royster) #1

The 2 devices that don’t work are GE Link bulbs.
They worked fine for a few days.
The other 3 Link bulbs work fine.

Here is a view of Logs
All
Nook2
Den Light Cabinet
Nook
Den Hall
MBR Nook
Switch Fountain
Things Quiet Down
Things Quiet Down
Clear
Logs
355d54e5-d6e4-412c-9077-013a7d3f49ad 3:05:20 PM: debug The current time of day (Sun Dec 21 20:05:20 UTC 2014), is not in the correct time window (Thu Dec 11 04:15:00 UTC 2014): doing nothing
4bf12d73-aae3-4577-a739-c5c554ef913d 3:05:20 PM: debug The current time of day (Sun Dec 21 20:05:20 UTC 2014), is not in the correct time window (Mon Dec 15 02:15:00 UTC 2014): doing nothing
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: debug fe
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: trace read attr - raw: 75D90100080A00000020FE, dni: 75D9, endpoint: 01, cluster: 0008, size: 0A, attrId: 0000, result: success, encoding: 20, value: fe
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: debug 4d
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: trace read attr - raw: 14940100080A000000204D, dni: 1494, endpoint: 01, cluster: 0008, size: 0A, attrId: 0000, result: success, encoding: 20, value: 4d
37fc42e8-7898-4510-a2dc-858a54fb588a 3:05:17 PM: debug Parse returned null
1da9780b-c4d3-47db-8ac8-aa2296d361f9 3:05:17 PM: debug Parse returned null
1da9780b-c4d3-47db-8ac8-aa2296d361f9 3:05:17 PM: debug Parse returned MBR Nook switch is off
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: debug Parse returned Den Hall switch is on
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: debug 1001
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: trace data: [0, 0, 0, 16, 1]
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: trace SmartShield(clusterId: 0x0006, command: 0x01, data: [0x00, 0x00, 0x00, 0x10, 0x01], destinationEndpoint: 0x01, direction: 0x01, isClusterSpecific: false, isManufacturerSpecific: false, manufacturerId: 0x0000, messageType: 0x00, number: null, options: 0x0000, profileId: 0x0104, senderShortId: 0x75d9, sourceEndpoint: 0x01, text: null)
b771c341-3dbb-4a44-b7c0-fa9786e29da9 3:05:17 PM: trace catchall: 0104 0006 01 01 0000 00 75D9 00 00 0000 01 01 0000001001
46bea70a-7f77-4b67-85fb-f8d50df777a9 3:05:17 PM: debug Parse returned null
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: debug Parse returned Den Light Cabinet switch is off
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: debug 1000
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: trace data: [0, 0, 0, 16, 0]
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: trace SmartShield(clusterId: 0x0006, command: 0x01, data: [0x00, 0x00, 0x00, 0x10, 0x00], destinationEndpoint: 0x01, direction: 0x01, isClusterSpecific: false, isManufacturerSpecific: false, manufacturerId: 0x0000, messageType: 0x00, number: null, options: 0x0000, profileId: 0x0104, senderShortId: 0x1494, sourceEndpoint: 0x01, text: null)
e23d4663-1932-48d3-897a-9a5ccf7b1e96 3:05:17 PM: trace catchall: 0104 0006 01 01 0000 00 1494 00 00 0000 01 01 0000001000
56fa368a-c36a-42c7-9682-a78ac79ec932 3:05:17 PM: debug Parse returned null
3:4:14 PM: info Waiting on events…
3:4:14 PM: info For past logs for individual things go to the My Devices section, find the device and click on the Events link on the device information page.
3:4:14 PM: info This console provides live logging of your SmartThings.

Here is a view of Events List
Date Source Type Name Value User Displayed Text
2014-12-21 3:05:17.070 PM EST
moments ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 3:05:17.042 PM EST
moments ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 3:00:08.312 PM EST
6 minutes ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 3:00:08.283 PM EST
6 minutes ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 2:55:08.987 PM EST
11 minutes ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 2:55:08.966 PM EST
11 minutes ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 2:50:26.436 PM EST
16 minutes ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 2:50:26.413 PM EST
16 minutes ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 2:45:02.559 PM EST
21 minutes ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 2:45:02.535 PM EST
21 minutes ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 2:40:08.858 PM EST
26 minutes ago COMMAND poll poll command was sent to Porch Lamp
2014-12-21 2:40:08.833 PM EST
26 minutes ago APP_COMMAND poll Polling sent poll command to Porch Lamp
2014-12-21 2:35:31.400 PM EST
31 minutes ago COMMAND poll poll command was sent to Porch Lamp

Seems the Porch light has Event Listings like is is being polled but nothing shows up in the Logs. It even doesn’t show up in the top list of items that are in the list.
So confused as to where to start to figure this out.
Ideas?

This is also a device that doesn’t show up.

Date Source Type Name Value User Displayed Text
2014-12-21 3:05:16.884 PM EST
moments ago COMMAND poll poll command was sent to Den Bar
2014-12-21 3:05:16.861 PM EST
moments ago APP_COMMAND poll Polling sent poll command to Den Bar
2014-12-21 3:00:08.122 PM EST
10 minutes ago COMMAND poll poll command was sent to Den Bar
2014-12-21 3:00:08.070 PM EST
10 minutes ago APP_COMMAND poll Polling sent poll command to Den Bar
2014-12-21 2:55:08.805 PM EST
15 minutes ago COMMAND poll poll command was sent to Den Bar
2014-12-21 2:55:08.779 PM EST
15 minutes ago APP_COMMAND poll Polling sent poll command to Den Bar
2014-12-21 2:50:26.191 PM EST
19 minutes ago COMMAND poll poll command was sent to Den Bar
2014-12-21 2:50:26.164 PM EST
19 minutes ago APP_COMMAND poll Polling sent poll command to Den Bar
2014-12-21 2:45:02.213 PM EST
25 minutes ago COMMAND poll poll command was sent to Den Bar
2014-12-21 2:45:02.180 PM EST
25 minutes ago APP_COMMAND poll Polling sent poll command to Den Bar
2014-12-21 2:40:08.630 PM EST
30 minutes ago COMMAND poll poll command was sent to Den Bar
2014-12-21 2:40:08.602 PM EST
30 minutes ago APP_COMMAND poll Polling sent poll command to Den Bar


(Edward Pope) #2

Have you contacted support to assure that you have the Latest Zigbee driver for the hub?


(Cody Truscott) #3

Isn’t it about time that support actively pushed the zigbee firmware update to the hubs once the famed cloud sees the first bulb connect? I mean, isn’t that THE argument in favor of a cloud first approach?


(Edward Pope) #4

GE Link as I understand it is one of those updates that is not officially supported, probably beta still like the Labs devices. I have had no problems with it personally, however being beta they probably do not want to release it to many people at once.