If it is an option go with belkin switches and devices an ittt. Works everyone all the time. They are also expanding g their device line so more to come. The wemo app works flawlessly all the time for me. As matter of fact when my smartthings app is not working properly which has been most of the time lately I switch over to the wemo app and get things done. But I have a lot of wemo switches. Again they work.
@al_cardinal Iāve read numerous complaints about WeMo on this forum, but for me theyāve worked near flawlessly since a few firmware updates back
Smartthings does not play well with wemo and a bunch of other devices that are listed as compatible. I found out the hard way. Wemo on its own has worked flawlessly and is suprisingly easy to configure. Ifttt works well with wemo, better than smartthings I find. The device selection is limited but more are coming and the app, well so far has been 100% better than smartthings app at least for me. As I said previously when smartthings app caps out which is multiple times daily I go to wemo and works all the time.
I also find this a complete waste of my time . Although MANY people will tell you all you have to do is this and that and look for this here or there . If the thing had been made to work out of the box with a basic UI and for the coders an advanced UI would that have been so bad . I have a life . All I wanted was an interface to my switches not a so called smarthings as a hobby .
I would sell this but who in there right mind would buy it .
[quote=ā10acimported, post:91, topic:18618ā]
I would sell this but who in there right mind would buy it
[/quote]Most people here on the forum will buy used gear, and some would even buy a second hub. Certainly if it were priced as used, anyway.
4 Likes
Looking for gear for my cabinā¦so people like me wouldnāt mind saving a little change on used gear.
Just setting up my office next. My main hope is having three locations wonāt bork the mobile app too much!
1 Like
Looks like we should set up a āStoreā for used SmartHubs and gear!
Why bother with eBay or Amazon fees when there are plenty of buyers here on the Community. 
(BTW: Forgive me for drifting off Topic, but segue ā¦ I have an original Limited Edition āThe Ubiā for sale. PM me if interested. Iād be looking for going rates based on recent eBay sales).
Funny I have one gathering dust I probably should sell too
We bought a new home last November and I dediced to make it a connected home.
The idea was to start small, do a lot of testing to make sure that I get it right (wife acceptance factor) and eventually add things/automation as we needed them.
It was pretty fun, at first. Now, even with only something like 15 connected things, it is more a pain than anything due to the fact that this is so unreliable.
Here is a list of said pain:
- Logitech Harmony Home Hub integration went down around last January, never worked since. A fix is supposed to be available āsoonā (been hearing that from support for the last 2 month). The idea was to add lighting adjustment to activities on the Harmony setup. It broke before I had a chance to even try it
- Netatmo integration went down something like 2 month ago. No one knows when (or even if) a fix will be available. This was the only device I found that could actually support or canadian winter. All the Z-Wave sensor I found donāt go below -4C. On the coldest day around here we can get below -30C. Worked well with our bi-energy setup and thermostat last winter. Now Iām getting the external temperature from an Aoen Lab multi motion sensor but I know for a fact that it wonāt work outside during the winter.
- Wemo integration is awfully unreliable. ST just doesnāt know in what state the device is most of the time, have to remove the switch (and all associated smart apps) and re-add them again
- The Android app is a mess since 2 or 3 updates. Keeps giving āSorry, an unexpected error has occurredā or just crashing. Considering that SmartThings was bought by Samsung, I would have expected the Android app to get better but it doesnāt seem to be the case. Donāt know if the iOS app is getting better or worse
The first three problems might not be totally STās fault, but they are still advertising the platform as being compatible with these devices. I chose ST because they were saying they were compatible with things I already had or was planning on buying.
As you can guess, all of this was reported to the support. All they had to offer was poor excuse and ask for patience.
For now, Iām awfully happy I didnāt go all in right at first and spend thousands of dollar on SmartThings āthingsā as I might just switch platform and go with something else entirely.
I think to your point those integrations have been disappointments, but I can say with now 110 devices that the majority I stuck with the tried and true zigbee and zwave devices and it all works for the most part without issue. Occasional scheduling issues everyone has but nothing to get uptight about.
I will say these cloud to cloud or Wifi are broken on mine: Netatmo. Sonos is flaky (but better lately).
Working: Honeywell, Chamberlain MYQ and others
Logitech I didnāt bother with because it was unofficially working ā¦about to hook it up this weekend but gun shy.
So I have largely avoided those kind of integrationsā¦so I have had success in that way after trial and error. I wouldnāt walk away from it because of the third party back and forths. The craziness with TCP lights and that integration breaking was awesome because I moved to GE Link lights and couldnāt be happier with them.
Just food for thought as your experience does not sound particularly good right now with those third party ecosystems, but it can be very good depending on the types of devices you choose.
OMG dude! I am so with you on this. I tried use a community written app to hopefully address the problems with smartThings and support refused to support a virtual switch. Iām ready to go to Vera.
I suggest reading up on articles from people who were once Vera users and now are on ST. Grass isnāt always greener on the other side. Been there, done that.
Iām at 163 devices (165 in about an hour, and 169 when more PEQ devices show up on Friday). Iāve had my share of issues, but Iām pretty rock solid right now, and very happy with ST:
3 Likes
The problem is I am sitting here with a hub that is mostly unreliable. Presence events fail more than they work, Hue bulb color and state changes regularly fail, lights turn on but donāt turn after x minutes, the UI loads incredibly slow and often fails to load, changes to settings in apps fail with an error, etcā¦
I had one night where my garage kept opening and closing every 2 minutes because smartThings thought my phone was coming and going. Also, support has been very frustrating lately. Iāve reported the presence issues to them and the response I received was pretty much like there wasnāt anything they could do. Recently I tried to report a virtual switch not being turned on with a mode change and they responded that they donāt officially support virtual switches.
@tyler1 just chirped in on another Topic reporting some initiatives they have in progress to improve the Support experience. Definitely positive news and heās hearing our feedback.
Itās a tremendous challenge to run and support a platform that integrates infinite heterogeneous components.
The general recommendation I make to Community members such as yourself is to isolate the problems as much as possible, and avoid unstable features (eg, phone presence) ā¦ Then, if the remainder of the product provides value, you might decide to stick with it and eventually some of the discarded features will become stable.
2 Likes
Iām in about the same state that you are in. Can I ask, what platform you are considering moving to?
1 Like
I threaten to do it every single day and then end up polishing my ST hub and giving it a kiss! 
show it some luv! There is no better option. May be if I luv it, it will luv me back!
3 Likes
Thermostat Set Points can be automatically scheduled via basic parameters in āHello Homeā phrases.
For those cold Canadian winters, check out Wireless Sensor Tags. Theyāre rated to 40 below. While it never gets that cold here, I have one in my freezer which gets to -20C and no issues. Love the automatic logging and charting as well.
And while this is a standalone system (one that works BTW). It is open and there is a very good integration for SmartThings done by a community member (swanny). Good stuff!
2 Likes
Reading thought these posts I keep reading that smartThings is a platform for people that tinker and I guess that is true, but when a platform claims to support a device shouldnāt it consistently work? I have found many fantastic apps that people have written to work around the short comings of smartThings. Not to beat a dead horse, but Hue bulbs are the perfect example. You can turn them on/off and set the color of a group of bulbs, but it doesnāt natively support transitions or complex scenes. (A scene where each bulb is a different colors). Then if you try to use one of these awesomely creative community apps and have problems not related to the application code, support will tell you they canāt help you.
So the smartThings developers give you enough to fulfill their claim that their hub supports a device, but only do enough to make it barely work. I have seen multiple posts where āSupportedā devices donāt update the state correctly so a bulb which is on, will actually be reporting off. When a bulb is on but the device state is off, your automation will fail until that device state reflects the āreal worldā bulb state.
Yes, I am just venting now. Yes, I have contacted support and reached out to the community. The community has done everything they can to help me and they are the main reason I have stuck with SmartThings for over 1 year. If the members that have spent so many hours helping me were near me, Iād be obligated to buy them multiple drinks to thank them for all of their time.
I feel that if it is marked with "iā (SmartThings Labs) on this page, then, well, it shouldnāt be on this page but a separate clearly delineated area entirely.
2 Likes