Battery-operated Door locks are not repeaters, so that can’t be what’s going on.
(“Slave” Devices are not repeaters, and you can confirm the feature status at the official zwave alliance site:
https://products.z-wavealliance.org/products/2238/embedpics
)
It’s likely that you need to put a beaming repeater near the lock. The hub just isn’t very good at this particular function. The following FAQ should help (this is a clickable link)
This question comes up a lot. Suppose you have a Z wave lock, but the status doesn’t seem to update or commands don’t always seem to work. Typically someone in the community will recommend that you add another beaming repeater within 10 feet or so of the lock. So the question is why would you need that if the lock is already pretty close to the hub?
The short answer is that the hub is busy, and it takes some load off of it if you have a separate beaming repeater near your lock.
The long answer is in the following thread (this is a clickable link)
Also, since I get asked all the time what’s an inexpensive Zwave plus beaming repeater, for the US hub the Minoston miniplug is often on sale for right around $20. It should not require any custom code, it’s just a very simple one socket on/…
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