Changed hub - how to change on Amazon Alexa

Devices & Integrations Connected Things
1

Hi,

I changed my Smartthings Hub today because of a problem.
Then I installed all my devices and apps. It was a real difficult task.

Now I want to make the change on Amazon Alexa app but after I login through Alexa to ST and authorize it for several devices, Alexa app does not discover my ST devices.

How can I do this change ?

Thanks.

2

You may need to talk to SmartThings support. Most likely the second hub was added as a second location, assuming you’re using the same email address, and echo can only find the original SmartThings location on your account.

1 Like
3

how can I remove the first hub from my account ?

4

thanks. I removed the first hub from my account. now I have only one hub added to my account and alexa can discover it.

2 Likes