Hello all, sorry ahead of time if this is in the wrong category.
I was able to get my SmartThings hub set up and added several devices, including 2 dimmer switches and paired it with my Honeywell Lyric Thermostat. The problem I am running into is that the Thermostat control works fine regardless of if I am on the same Wifi network as the SmartThings Hub(connected to router of course), however the dimmer switches will not. At first, I thought it was an issue with the hub, but when I attempted to control the dimmer switches while on LTE on my phone, the switches responded fine. If I am on WiFi or try to give them a command through my Amazon Echo(also on the same network), nothing happens on the dimmer switches.
I tried searching around, but couldn’t seem to find anything related to my exact issue, although I could be mis-wording it when searching. If anyone else has encountered this problem or has any suggestions, it would be appreciated! I have already tried Z-Wave repair, removing/replacing the dimmers in the setup, and tried turning the breaker off then back on, still no luck. I’m sure it has something to do with them being on the same network, or in the settings on my NetGear router, which I also tried some of the Port Forwarding info I found to no avail.