I have always been able to reorder my rooms, but the other day, I created a new one, and it wouldn’t allow me to reorder the list to put the new one where I want it.
Also, as I was creating it, I got an error message. So, I tried to create it again, and got the same error. Then, I backed out to take a look, and noticed that it actually created two of them…of the same name. So, I deleted one of them (it allowed me to do that, even though that also threw an error), and now I just can’t reorder the remaining one at all.
It allows me into the reorder page, and I can move it to where I want it in the list, but then, when I click Done, it gives one of the following two errors (one one time, the other one another time…no idea if there is any specific reason for either of them)…
“You appear to be having issues with your network. Please check your network connection and try again”
“An unexpected error occurred”
I rebooted the router just in case it was causing any trouble (even though I had already done some testing and found the network to be fully operational). So, I really doubt it has anything to do with my network here. Is there any chance this is related to the updates that were just announced recently?
Then, after hearing back from Support, I removed the new one, and tried reordering, but it wouldn’t work (i.e. can’t reorder, regardless of creating a new one or not).
I then force-closed the ST app, and went in to try again.
Now it won’t let me reorder any of them. I get to move one, and it looks right until I click Done.
Then it gives the error. Then, I click Back.
Then I go in to try to reorder again, but no love.
Then I force-close again and go back in, but still no love.
Just FYI, I just went back in and created another new room, and got the same problems (just to say it’s still happening as of the time of posting this).
Any idea when this will be figured out and fixed?
Is there any way to reorder rooms via the IDE?
NOTE: I created a support case for this, but I’m not sure if they’re still looking into it or not. They asked for timestamp to look for in the logs, and my account e-mail address so they could look into it on my account. No response since I gave them those pieces of info that they asked for, and no idea where that is now.