Can't login to IDE


#1

Anyone else having trouble logging into the IDE today? I keep getting errors like this:

An unexpected error occurred
Sorry about that.

We have logged this error for support. If this error persists, email us at support@smartthings.com with the Reference ID and Error Time included below.

Reference ID: a98a710c-5ab0-49c6-a3f4-cd27af65601b
Error Time: 2018/08/02 02:59:10

Thanks,

->g.


(erik b) #2

I’m getting it. Hopefully it’s just a short term problem


#3

It’s been 2 hours already and nothing on the status page, what’s the deal? I need to change some urgent configurations


(Farhanito™) #4

same problem here


(Joern) #5

Oh man, same here :open_mouth:


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #6

Status Page was eventually updated. It does take a while to confirm there is an outage that is widespread and not isolated to just a few Accounts / Customers…

https://status.smartthings.com/incidents/rjxgr0dfh0l8