SmartThings Community

Cannot connect Google Assistant to Smartthings

(Brian Kopp) #1

Running google assistant on an S8 with Android 7.0 and I have a Smartthings hub that is online.
When I follow the instructions to connect Google Assistant to the hub and select the Google Assistant Device “SmartThings / Samsung Connect”, I get as far as the authorize button and the response after I press it is the message “Couldn’t update settings. Check your connection”

Anybody seen this and solved it?

(Adrian Gates) #2

On your phone, long press the Home button to open the Google Assistant.
Tap the blue icon in the top right.
Tap the three vertical dots.
Tap Settings.
Tap Home control.
Tap the three vertical dots.
Tap Manage accounts.
Tap SmartThings / Samsung Connect.

Let us know if this helps you

Adrian Gates
Sr. Developer - Apps4Rent

(Brian Kopp) #3

Yes that helped. Looks like they are linked.

(Adrian Gates) #4

Happy with it :slight_smile:

(Isaiah Rojas) #5

Been getting this same error and and can’t seem to get it connected. Was connected before and now it doesn’t.

(Henry Leung) #6

I already have a few ST devices linked to Google Assistant successfully. Today I tried to add a new device and I ran into problem: Failed to link accounts / “Couldn’t update settings. Check. your connection”. This happened before and I restarted my tablet and it worked. But this time restarting the tablet doesn’t help. I followed your steps but to no avail. Any idea why? Thanks in advance.