Hi guys, First time here.
I just bought and setup SmartThings Hub V3 and paired a bunch of devices through the house. I also purchased the New Ecobee SmartThermostat with Voice control. However, when I try to pair it to the hub, I cannot authenticate SmartThings with Ecobee because I can’t even get to the login prompt.
When I click on the page that says “Click here to enter Ecobee credentials” – I get the following page instead of a login page. Just a blank screen with the letters and numbers ending in “INVALID_TOKEN”
I posted some questions on the SmartThings FB group and still not help and I made a call this morning to customer support and they had trouble figuring out short of asking me to reboot my Ecobee and update my phones iOS which I have, and still didn’t change anything.
Has anyone encountered this and know a way around it? It HAS to be a SmartThings issue because the Ecobee itself functions fine and I had no problem authenticating with other devices including Hubitat, Alexa etc to access full functionality.