Can not make 4-buttons device's automation

Developer Programs Support
1

I’m working with a simple 4-buttons device on Schema Connector, but I have a problem about making automation.

StateRefreshCallback is working very well. When I push or held button, App shows matching states.
However, I can not make automation with that device.
More accurately, I can, but not customers.

Only battery condition appears on their app, like below.

Screenshot_2020-05-08-08-19-35
Screenshot_2020-05-08-08-19-35414×784 24.6 KB

Honestly, I struggled with this problem more than pair of weeks. Other all devices are working properly, except this simple buttons.

At the first, I made below device profile:

┌───────────────────┬──────────────────────────────────────┐
│ main component    │ healthCheck                          │
│                   │ battery                              │
│ button1 component │ button                               │
│ button2 component │ button                               │
│ button3 component │ button                               │
│ button4 component │ button                               │
└───────────────────┴──────────────────────────────────────┘

After I found problem, I had a advice, that was adding HealthCheck and refresh cap into all components. So I did:

┌───────────────────┬──────────────────────────────────────┐
│ main component    │ healthCheck                          │
│                   │ battery                              │
│                   │ refresh                              │
│ button1 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button2 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button3 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button4 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
└───────────────────┴──────────────────────────────────────┘

But nothing changed. So I just moved button1 to main:

┌───────────────────┬──────────────────────────────────────┐
│ main component    │ healthCheck                          │
│                   │ battery                              │
│                   │ refresh                              │
│                   │ button                               │ <- I moved this one
│ button2 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button3 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button4 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
└───────────────────┴──────────────────────────────────────┘

Then main button was shown on the automation page. I was confused.

I asked to the support team, and they told me:

  • Add button into main component. And It will represent device itself.
  • And each button{number}component would represent each button on my device.
  • main-button-numberOfButtons should be 4
  • button{number}-button-numberOfButtons should be 1

So the result is:

┌───────────────────┬──────────────────────────────────────┐
│ main component    │ healthCheck                          │
│                   │ battery                              │
│                   │ refresh                              │
│                   │ button                               │ <- represent device itself?
│ button1 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button2 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button3 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
│ button4 component │ button                               │
│                   │ healthCheck                          │
│                   │ refresh                              │
└───────────────────┴──────────────────────────────────────┘

And situation is same as above case, only main-button is on the app.

Here is my interaction examples.

State Refresh

{
  "externalDeviceId": "blabla",
  "states": [
    {
      "component": "main",
      "capability": "st.battery",
      "attribute": "battery",
      "value": 100,
      "unit": "%"
    },
    {
      "component": "main",
      "capability": "st.healthCheck",
      "attribute": "healthStatus",
      "value": "online"
    },
    {
      "component": "main",
      "capability": "st.button",
      "attribute": "button",
      "value": "pushed"
    },
    {
      "component": "main",
      "capability": "st.button",
      "attribute": "numberOfButtons",
      "value": 4
    },
    {
      "component": "main",
      "capability": "st.button",
      "attribute": "supportedButtonValues",
      "value": ["pushed", "double", "pushed_3x", "held"]
    },
    {
      "component": "button1",
      "capability": "st.button",
      "attribute": "button",
      "value": "pushed"
    },
    {
      "component": "button1",
      "capability": "st.button",
      "attribute": "numberOfButtons",
      "value": 1
    },
    {
      "component": "button1",
      "capability": "st.button",
      "attribute": "supportedButtonValues",
      "value": ["pushed", "double", "pushed_3x", "held"]
    },
    {
      "component": "button1",
      "capability": "st.healthCheck",
      "attribute": "healthStatus",
      "value": "online"
    },
    {
      "component": "button2",
      "capability": "st.button",
      "attribute": "button",
      "value": "pushed"
    },
    {
      "component": "button2",
      "capability": "st.button",
      "attribute": "numberOfButtons",
      "value": 1
    },
    {
      "component": "button2",
      "capability": "st.button",
      "attribute": "supportedButtonValues",
      "value": ["pushed", "double", "pushed_3x", "held"]
    },
    {
      "component": "button2",
      "capability": "st.healthCheck",
      "attribute": "healthStatus",
      "value": "online"
    },
    {
      "component": "button3",
      "capability": "st.button",
      "attribute": "button",
      "value": "pushed"
    },
    {
      "component": "button3",
      "capability": "st.button",
      "attribute": "numberOfButtons",
      "value": 1
    },
    {
      "component": "button3",
      "capability": "st.button",
      "attribute": "supportedButtonValues",
      "value": ["pushed", "double", "pushed_3x", "held"]
    },
    {
      "component": "button3",
      "capability": "st.healthCheck",
      "attribute": "healthStatus",
      "value": "online"
    },
    {
      "component": "button4",
      "capability": "st.button",
      "attribute": "button",
      "value": "pushed"
    },
    {
      "component": "button4",
      "capability": "st.button",
      "attribute": "numberOfButtons",
      "value": 1
    },
    {
      "component": "button4",
      "capability": "st.button",
      "attribute": "supportedButtonValues",
      "value": ["pushed", "double", "pushed_3x", "held"]
    },
    {
      "component": "button4",
      "capability": "st.healthCheck",
      "attribute": "healthStatus",
      "value": "online"
    }
  ]
}

State Refresh Callback

{
    "externalDeviceId": "blabla",
    "states": [
        {
            "component": "main",
            "capability": "st.battery",
            "attribute": "battery",
            "value": 100,
            "unit": "%"
        },
        {
            "component": "main",
            "capability": "st.healthCheck",
            "attribute": "healthStatus",
            "value": "online"
        },
        {
            "component": "button4",
            "capability": "st.button",
            "attribute": "button",
            "value": "pushed"
        },
        {
            "component": "button4",
            "capability": "st.button",
            "attribute": "numberOfButtons",
            "value": 1
        },
        {
            "component": "button4",
            "capability": "st.button",
            "attribute": "supportedButtonValues",
            "value": ["pushed", "double", "pushed_3x", "held"]
        },
        {
            "component": "button4",
            "capability": "st.healthCheck",
            "attribute": "healthStatus",
            "value": "online"
        }
    ]
}