Okay, so, I’m new to the home security system & home automation issues (though I have some tech experience (more in the AV world) . . . that being said, I recently purchased both the Arlo Pro camera system & this Samsung Smart Things system (SST) (w/ the intention of integrating the A/V features of the Arlo Pro w/ the other flexibility that the SST offers . . .
That being said, once I got into the set up of the security cameras (thru the SST set up process) I noted a subdued footnote that indicated that ‘camera useage’ w/ the SST system was free ONLY during the Beta Testing Process . . . after that there would be a fee. Upon reading this I called customer services for the SST product line & this was in fact verified by the samsung representative . . . I was informed (1) that there would be a charge for camera usage, regardless of the camera company (samsung or any other brand) & (2) the charge would be ‘PER CAMERA’. . . .
I hope I’m misunderstaning this . . . because if not, this is nuts . . . what’s the point of going the DIY process if you have a system (like SST) that basically says ‘oh, go ahead and use our full featured product for now, for free, but some time down the road we’re going to rip you off w/ camera fees’ . . … *Please someone educate me & tell me that I’m misunderstaning this . . . otherwise, my entire SST system is going back very soon . . . . . . What a crock.
Thanks to anyone who takes the time to read my rant (and my apologies for the over enthusiasm) . . . I’ve been messing w/ this for some days now; & to find out this . . . . ‘bout made my head explode.’
Thanks & Best REgards,