Today I noticed that the custom messages is gone from the list of options in the notify with Sonos App.
I was in the process of adding a new custom message and noticed that is no longer as an available option, only the Canned messages. I have been a supporter of ST for years. I had to deal with updates and changes in versions and always looked at the bright side.
It was something simple to lose but for me, it is the LAST STRAW.
I no longer will put up with the piece of half-baked, put together system that is UNRELIABLE at best and inconsistent ALL THE TIME.
I have invested Time and MONEY into this system and that will no longer be the case.
I also recommended and INSTALLED this system in client’s homes and businesses. So I had my fair share of complaints from MY clients about how ST’s updates and quirky issues caused frustration and anger.
Today YOU just LOST A LOYAL CUSTOMER FOR GOOD.
NOW You have the opposite, an IT PROFESSIONAL that will NEVER recommend your so-called “SMARTHOME” system in BETA VERSION you should add.
FORMER SMARTTHINGS SUPPORTER.