Broken lighting groups user interface

Just realized the user interface for my lighting groups is broken and, while I can turn them on/off and change the colour, I can’t change dimming level or colour temperature inside the app.

From the advanced website everything works fine calling setLevel and setColorTemperature in the group device. Routines using the group also work fine to change those attributes.

In the app the temperature slider does nothing and when trying to change the dimmer level of the group there’s this error:

I believe the actual problem is the ranges for level and temperature in the group, so the app cannot display them properly. On/Off state or colours work fine since they don’t have ranges that need setting, just the state.

Out of curiosity I created a new group, was fine initially, then removed one device and it broke again. I guess something breaks (or does not update) in the group regarding dimming and temperature when the composition or something else changes. Edit: also just tried creating a new group without removing anything, initially works, then moments later temperature kept working but not dimming. When it breaks you no longer see the dimmer value or the temperature.

Can’t say for how long it’s been broken since I never use the groups for manual control through the app and rely on smart buttons and routines (and those work fine). Anyway, seems like a bug in the groups feature or in the app (it’s Android, version 1.8.29.24 BTW, and the devices in the group are Matter lights).

2 Likes

I’ve submitted an error report through the app, let’s see how it goes. Fun fact, when the app asks you in which device you’re experiencing errors you can’t select the groups because they’re not considered a device.

2 Likes

Still broken in 1.8.33.25. Turns out one of the groups displays correctly (Salón Lights) and is working fine in the app, but the one in the screenshot (Pasillo Lights) and another one (Office Lights) still have the empty dimmer information and network errors when trying to change it.

Other than the broken app user interface, works fine in automations and from the AWA when directly running the commands in the capabilities.

Tagging @nayelyz since never got a response from support, maybe the report wasn’t even correctly sent.

Hi, @mocelet

Please collect the following information:

  1. A screen recording of you trying to control the light group. Please show in this video which devices are part of the group
  2. We should be able to see the error that appears after the command and the time in the video (please let us know your timezone and if it’s AM or PM).
  3. After the test, please generate the app logs as follows:
1 Like

Thanks @nayelyz , just sent the screen recording and the log plus the time.

Just realized the log does not cover that time, oh gosh… guess I’ll have to generate it again. Well, already sent as reply with recording and logs of the tablet which has the latest app version.

@nayelyz I believe it’s fixed on 1.8.34.21! At least now in the Samsung tablet the groups work fine, the phone is running an older version since the Play Store update seems to have not arrived yet.

Just confirming app version 1.8.34.21 fixes the issue both in a Samsung tablet and a non-Samsung phone. Thanks @nayelyz for the support.

1 Like