Hi there I can successfully pair my August smart Lock pro to mi SmartThings hub. I can also use my SmartThings classic app to lock and unlock and view the status of my lock.
- But the August smart Lock app is rendered useless when I’m not at home. Is this normal?
- How do I gain full access of the app including notifications of the door being ajar, viewing log of door ooening etc?
- If I cannot use the August smart Lock app, can I still add virtual keys four people and they’re still able to use them?