For almost a year my 2 Aqara Presence Sensors FP2 was working fine until a few days ago when one of them went offline.
I tried everything to reconnect it to Smartthings but with no success.
Tried resetting and reconnecting the one that was working. Unfortunately this too does not reconnect now.
I’ve tried so many things and read through so many topics and I’ve run out of ideas what to try.
They are both available in the Aqara Home app and works just fine. Several times I tried resetting and reinstalling them in the Aqara app but Smartthings wont detect them. Seaching for them eventually times out. Remind you they were both working just fine a few days ago.
Anyone with an idea. Much appreciated.
If I remember rightly you have to factory reset them, add to aqara home app then SmartThings.
Hi Andrew. Thank you for the suggestion. Unfortunately I’ve tried that as well, and unfortunately no cigar
After deleting the device in the Aqara Home app, press and hold the button for 15 seconds, then press the button 15 times.
Hi Andreas, thank you for your support. Unfortunately Smartthings is still unable to connect to the devices.
Deleted from Aqara app - Reset device (hold button 15 seconds) - Factory reset device (press button 10 times).
Complete reinstallation afterwards in the Aqara home app.Still Smartthings finds nothing. It ends after searching for 3-4 minutes with an error code: 34-302
Thank you Andreas. Unfortunately still no luck. Tried power cycle during search Worth a try. No result though. Also adding the devices by specifying it in the Aqara section eventually only leads to Error code: 34-302.
The thing is that nothing has changed on the SmartThings side in that time. The latest changes to the driver happened about six weeks ago.
Edit: power cycle your SmartThings hub.
Install this on your computer:
And execute it:
smartthings edge:drivers:logcat
Select the Aqara FP2 driver, then try to add the device again through the SmartThings app.
Copy & paste the output here.
2025-11-05T09:12:50.681678279Z TRACE Aqara Presence Sensor Setup driver aqara-fp2 with lifecycle handlers:
DeviceLifecycleDispatcher: aqara-fp2
default_handlers:
init:
removed:
added:
infoChanged:
driverSwitched:
child_dispatchers:
2025-11-05T09:12:50.701736446Z TRACE Aqara Presence Sensor Setup driver aqara-fp2 with Capability handlers:
CapabilityCommandDispatcher: aqara-fp2
default_handlers:
refresh:
refresh
multipleZonePresence:
updateZoneName
child_dispatchers:
2025-11-05T09:12:50.804397863Z TRACE Aqara Presence Sensor Waiting on startupState message
2025-11-05T09:12:50.807270029Z INFO Aqara Presence Sensor received driver startupState: {“device_ids”:,“hub_zigbee_id”:“KG2XAAIHYYY=”,“hub_node_id”:1,“hub_ipv4”:“192.168.0.219”,“augmented_store”:}
2025-11-05T09:12:50.875579321Z INFO Aqara Presence Sensor Starting driver[aqara-fp2] with 0 device IDs
2025-11-05T09:12:50.876752363Z TRACE Aqara Presence Sensor Waiting on init messages
2025-11-05T09:12:50.877510363Z TRACE Aqara Presence Sensor Startup process completed
2025-11-05T09:12:50.931973613Z TRACE Aqara Presence Sensor Received event with handler discovery
2025-11-05T09:12:50.959186779Z INFO Aqara Presence Sensor discovery start for Aqara FP2
2025-11-05T09:12:50.971132321Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:12:51.283967113Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:51.284949154Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:51.285639904Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:12:51.286347821Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:51.286982363Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:51.287584529Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:51.321354404Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:12:51.324602613Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:51.341167779Z TRACE Aqara Presence Sensor Received event with handler environment_info
2025-11-05T09:12:51.344009196Z TRACE Aqara Presence Sensor Received event with handler environment_info
2025-11-05T09:12:51.348242738Z DEBUG Aqara Presence Sensor Z-Wave hub node ID environment changed.
2025-11-05T09:12:51.354247946Z TRACE Aqara Presence Sensor Received event with handler environment_info
2025-11-05T09:12:53.044150071Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:12:53.829472863Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:53.837052988Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:53.837846071Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:12:53.842394780Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:53.843218988Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:53.843894696Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:53.844529196Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:12:53.845185280Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:54.872428155Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:12:55.404613405Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:55.405620280Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:55.406304697Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:12:55.407028988Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:55.407640280Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:55.408247988Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:55.408853655Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:12:55.409449738Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:56.532609780Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:12:56.873308863Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:56.895916197Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:56.897731113Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:12:56.898832530Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:56.902987405Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:56.905361613Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:56.907592405Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:12:56.910114072Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:58.074722030Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:12:58.802617239Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:58.803720947Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:58.873545947Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:12:58.875597239Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:58.901368364Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:59.201036364Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:12:59.202375489Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:12:59.203142155Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:12:59.946252697Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:13:00.282118530Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:13:00.294387447Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:13:00.302575572Z INFO Aqara Presence Sensor ip = 192.168.0.138
REPEATS itself until:
2025-11-05T09:14:12.844357206Z TRACE Aqara Presence Sensor Received event with handler discovery
2025-11-05T09:14:12.847949081Z TRACE Aqara Presence Sensor Received event with handler driver_lifecycle
2025-11-05T09:14:12.865786039Z INFO Aqara Presence Sensor driver lifecycle event :‘shutdown’
2025-11-05T09:14:12.867988622Z INFO Aqara Presence Sensor forced exit
2025-11-05T09:14:12.869439622Z TRACE Aqara Presence Sensor Driver called os.exit
2025-11-05T09:18:13.273473943Z INFO Aqara Presence Sensor driver lifecycle event :‘shutdown’
2025-11-05T09:18:13.277897276Z INFO Aqara Presence Sensor forced exit
2025-11-05T09:18:45.162304197Z TRACE Aqara Presence Sensor Setup driver aqara-fp2 with lifecycle handlers:
DeviceLifecycleDispatcher: aqara-fp2
default_handlers:
removed:
init:
infoChanged:
driverSwitched:
added:
child_dispatchers:
2025-11-05T09:18:45.319374947Z TRACE Aqara Presence Sensor Setup driver aqara-fp2 with Capability handlers:
CapabilityCommandDispatcher: aqara-fp2
default_handlers:
refresh:
refresh
multipleZonePresence:
updateZoneName
child_dispatchers:
2025-11-05T09:18:45.327853947Z TRACE Aqara Presence Sensor Waiting on startupState message
2025-11-05T09:18:45.337624155Z INFO Aqara Presence Sensor received driver startupState: {“device_ids”:,“hub_zigbee_id”:“KG2XAAIHYYY=”,“hub_node_id”:1,“hub_ipv4”:“192.168.0.219”,“augmented_store”:}
2025-11-05T09:18:45.413976947Z INFO Aqara Presence Sensor Starting driver[aqara-fp2] with 0 device IDs
2025-11-05T09:18:45.415656572Z TRACE Aqara Presence Sensor Waiting on init messages
2025-11-05T09:18:45.416456030Z TRACE Aqara Presence Sensor Startup process completed
2025-11-05T09:18:45.434655197Z TRACE Aqara Presence Sensor Received event with handler discovery
2025-11-05T09:18:45.436586155Z INFO Aqara Presence Sensor discovery start for Aqara FP2
2025-11-05T09:18:45.440917905Z INFO Aqara Presence Sensor discovery_mdns.find_device_ips
2025-11-05T09:18:45.742979572Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:18:45.743980530Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:18:45.744752197Z INFO Aqara Presence Sensor ip = 192.168.0.36
2025-11-05T09:18:45.745463030Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:18:45.746123988Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:18:45.748160530Z INFO Aqara Presence Sensor found_name = _Aqara-FP2._tcp
2025-11-05T09:18:45.750653488Z INFO Aqara Presence Sensor ip = 192.168.0.138
2025-11-05T09:18:45.753860447Z ERROR Aqara Presence Sensor discovery_helper.get_dni : failed to find dni
2025-11-05T09:18:45.757042238Z TRACE Aqara Presence Sensor Received event with handler driver_lifecycle
2025-11-05T09:18:45.766095280Z TRACE Aqara Presence Sensor Received event with handler discovery
2025-11-05T09:18:45.768571572Z INFO Aqara Presence Sensor driver lifecycle event :‘shutdown’
2025-11-05T09:18:45.770576197Z INFO Aqara Presence Sensor forced exit
2025-11-05T09:18:45.772011822Z TRACE Aqara Presence Sensor Driver called os.exit
Have there been any changes to your Wi-Fi network?
Reboot (power cycle) your Wi-Fi router and the SmartThings hub. Unplug one of the two FP2 units and try again using only a single device.
Also, although the manual states to hold the button for 10 seconds, it actually requires closer to 20 seconds. You should perform a full reset by pressing the button 15 times. After the factory reset, the device must be added to the Aqara Home app first.
There are certainly errors being reported that seem to be caused by the driver being unable pick out the mac from the discovery responses to use as the device network identifier.
I’ll have to leave it to those who use the devices to know if that is something that can in anyway be caused by the user doing or not doing something, or if other users are about to hit the issue.
That’s why I suggested to reboot the router. The so-called ARP table that matches IP addresses to MAC addresses might be out of date.
OP should make sure to bind the MACs to the IPs in the router settings.
Hmm… this is not changing anything. I came home from work and one of them were blinking blue. Factory resetting it, brings me to step 4 in the binding process in the Aqara app and fails to connect and the device now has a solid white LED. This is new, but does not make things any better ha ha!. I’ve tried several times, but it wont join in the app anylonger.
Well, I also tried what you suggested with the other device and my router. No changes. Still the same result.
Edit: Managed to get it running again.
Nothing has changed in my WiFi settings. Listen they were both running fine only a few days ago. So whats changed? Also Alexa and Google home are connecting just fine to the Aqara Home devices, both presence sensors included and any zones created in the Aqara app. I dont get why its not working in ST any longer.
Hi @Joakim_Redanz
A similar issue was reported to us in the past, and at that time the team shared some important checks to ensure the problem wasn’t caused by certain conditions.
Please make sure the following conditions are being met, just to rule these out before we move forward:
In the current implementation, fp2 has the following features.
- When the user starts onboarding in the SmartThings app, theSmartThings Hub finds the device FP2 if it’s connected to the same network using mDNS.
- In the SmartThings onboarding process, the FP2 creates a token.
- If the FP2, already created a token, it won’t connect to other hubs.
- If it is explicitly erased from the ST app or the Aqara app or if the user press the button for more than 5 seconds, the token generation history is deleted and becomes reconnectable.
- Also, if the device registration is cancelled after the token is issued in step 2 above, the FP2 won’t reconnect until it’s reset again.