Hi everyone,
I have a Samsung Odyssey Neo G7 43" (model: LS43CG700N, Tizen OS) with SmartThings integration. I’ve set up my Aqara G4 doorbell camera so that when motion is detected, a camera preview popup appears on the monitor.
The problem: The popup appears correctly when motion is detected, but the camera preview just shows a spinning loading indicator and never loads the video feed. This used to work fine before, but stopped working at some point without any changes on my end.
What I’ve tried:
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Firmware update on the monitor (current firmware version: 1664.4)
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Re-adding the Aqara G4 in SmartThings
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Restarting both the monitor and the camera
Has anyone else experienced this on a Samsung gaming monitor / Tizen device? Is this a known SmartThings bug after a recent update?
Any help appreciated. Thanks!