Aqara B1 curtain controller motor

Hi guys, I recently bought the AQARA CURTAIN MOTOR B1, I connected it to my aqara hub and it works completely fine.
After that, I reset the device and connected it to my smartthings V3 hub. the device is connecting successfully but I can’t execute any orders and it is not responding to any commands.
any idea how to fix this, please

tagging @Andrew_Me

hi, do you have any logs? which driver are you using?