Android v2.2.2 issues

Apps & Clients Android
1

Some issues have been around since April 2016. Continuing from

Please keep this thread limited to specific issues. Report each issue as a separate reply with this format:

Phone Model: Nexus 7 & 4, Asus Zenfone
Phone OS: Android
Phone OS Version:6.0.1
Issue or Bug: DTH’s Value Tiles no longer take into account the line feed (‘\n’) in label value

Example: ‘Mode\n${currentValue}’

1 Like
2

Phone Model: Nexus 7 & 4, Asus Zenfone
Phone OS: Android
Phone OS Version:6.0.1
Issue or Bug: DTH’s Value Tiles’ Font Size is not Consistent from one field to another

2 Likes
3

Phone Model: Samsung Galaxy S6.
Phone OS: Android
Phone OS Version:6.0.1
Issue or Bug: Unable to amend CoRE pistons. I can change the name but nothing else.
Getting not authorised message.

2 Likes
4

Phone Model: LG V10
Phone OS: Android
Phone OS Version:6.0.1
Issue or Bug: Smartthings Security Screen stuck on “Loading”… unable to disable or enable alarm.

5

@Alexandus I can safely say it’s not an app issue.

I have the same problem on Windows Mobile 10 and our app hasn’t been updated in a good while. Still same version number and everything. But I can see that in my logs on the web ui that issues started around the time of the botched hub update. I lost presence sensors over 3 days ago which keeps setting off my alarm.

Phone Model: Lumia 950 XL
Phone OS: Windows Mobile 10
Phone OS Version: 10.0.14965.1001
Issue or Bug: Smartthings Security Screen stuck on “Loading”… unable to disable or enable alarm.
dd264645-c389-46f6-a0b7-607319063ba5 ‎7‎:‎44‎:‎06‎ ‎AM: warn SHM inconsistent security status, app: away, location: off, newStatus: away, appId: dd264645-c389-46f6-a0b7-607319063ba5, locationId: 7cf21523-454b-4967-a6a9-c1e28fb8580a

6

I am also having the Issue with Status just staying at Loading… This just started this morning 11/19/2016 when the alarm went off. I had to stop the siren under Things. Now it’s just doing the Loading… under dash.

Android phone with current version.

7

Same issue. Suck in loading on two Android phones v5 and v6.

8

This is being reported EVERYWHERE. Dn’t think it’s 2.2.2 issue, I tried an older version adn got the same exact results.

Check other thread - SHM issue.

9

[quote=“yvesracine, post:1, topic:63544”]
Phone Model: Oneplus-3
Phone OS: Android
Phone OS Version:6.0.1
ST App Build: 208963
Issue or Bug: Since the update, I also experience the Security Screen stuck on “Loading”… unable to disable or enable alarm.

10

Ok, looks like its working again. I don’t know if it what fixed it but all I did was unplugged power and batter for 5 minutes and replugged it. It didn’t work at first but now about 2 hours later it’s working again.

11

Phone Model: Motorola RAZR M
Phone OS: Android
Phone OS Version:4.4.4
Issue or Bug: New Device name is not properly shown in things view - but shows properly in device view

Example: new device is named “dining room window” when looking at device settings, but in things view it is only called dining room. it displays fine in iOS

12

Phone: Samsung S7 Edge
Phone OS: Android
Phone OS Ver: 6.0.1

Issue: Display of current Mode is truncated, without ability to view whole text string. E.g. my mode is “Away - Daytime” but the current display is only Mode is: Away…

Anyone else with a Mode text greater than 6 or so characters have it cut off?